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Carlton Plaza Poços de Caldas

Property class: 3.5
Travelers find relaxation in the sauna and steam room at this family-friendly retreat, where regional cuisine awaits at two welcoming restaurants

Choose dates to view prices

Located in Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a perfect family getaway. Guests start with a free full breakfast before enjoying the outdoor pool. Kids love the playground and arcade room, while adults unwind in the sauna or steam room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is P3,042
P3,194 total
includes taxes & fees
Aug 16 - Aug 17

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

A hotel room with two beds, a TV, a painting, and a desk with a lamp.

Deluxe Triple Room

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Room (Suite)

A hotel room with a sofa, two chairs, a desk, a television, and a bed.

Room (Suite)

9.6 out of 10
Exceptional
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, bedside table, TV, and a desk with chairs.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(73 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi
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About the neighborhood

Centro, a neighborhood in Poços de Caldas, is home to Carlton Plaza Poços de Caldas. Thermas Antonio Carlos and Poços de Caldas Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paco das Aguas Shopping Center and Pocos de Caldas Shopping Mall. Traveling with kids? Consider Moreira Salles Institute and Urca Cultural Center. Visit our Poços de Caldas travel guide
Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos
    2 min walk - 0.2 km
  • Macacos Fountain
    3 min walk - 0.3 km
  • Pedro Sanches Square
    5 min walk - 0.5 km
  • SESC Pocos de Caldas Community Center
    6 min walk - 0.6 km
  • Poços de Caldas Cable Car
    6 min walk - 0.6 km

Restaurants

  • Sete Quedas Leiteria & Café
    5 min walk
  • Help Hour
  • Cucina Francesco
    5 min walk
  • Pietro Casa do Chope
    6 min walk
  • New York Pub

About this property

Carlton Plaza Poços de Caldas

  • Family-friendly hotel located in Centro
  • You can look forward to free full breakfast, a poolside bar, and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Self parking (surcharge), 1 meeting room, and multilingual staff
    • Luggage storage, a 24-hour front desk, and an elevator
    • A front-desk safe, a billiards/pool table, and a banquet hall
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and phones

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The price is P2,645
P2,777 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of Aug 12, 2026, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on Aug 16, 2026 start from P3,042, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Check-out is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Centro, this family-friendly Poços de Caldas hotel is steps from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Plaza Poços de Caldas Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 638 out of 1001 reviews
Rating 8 - Good. 265 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Hotel is not in good condition. Breakfast is great. My car was parked and came completely dirty of bird droppings.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Vinicius

Liked: Staff & service, property conditions & facilities, room comfort
Hotel bom no geral
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Tudo ok
Stayed 1 night in May 2024
Verified review

8/10 Good

Ismael

En general, está muy bueno y el personal es muy atento y amable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sulamita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente incrível.... nível 5 estrelas mesmo. Desde o atendimento até as surpresas que não vou falar para não dar spoiler.....amei....
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gilsemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente! Quarto bonito , limpo, agradável, aconchegante, ótimas roupas de cama e banho, bons travesseiros! Banheiro e chuveiro muito bons! Café da manhã delicioso, e com muita variedade! Funcionários prestativos, e extremamente atenciosos! Gostamos demais!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Helena Luriko

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei mto do café da manhã mto variado
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo ótimo!! A localização sempre agrada muito. E, o cafe da manha tambem!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super atenciosos, comida boa e quarto impecável!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
O café da manhã é maravilhoso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

ANDERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, café da manha bem servido. De ponto de melhoria só o almoço, pois achei com pouca variedade. Mas a localização e a vista do hotel são perfeitas
Stayed 3 nights in May 2026
Verified review

8/10 Good

MARCO A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel, com ótima localização e ótimo café da manhã.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Angela M G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O café da manhã muito bom.
Stayed 2 nights in May 2026
Verified review

8/10 Good

DAWERSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muitíssimo bem localizado que foi renovado e atende qualquer família muito bem. Café da manhã muito bom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Cleusa Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã farto e variado, comida saborosa, pensão completa excelente com cardápio variado todos os dias. Tudo muito limpo..!! Equipe de atendimento, garçons, atendentes, muito gentis e prestativos. Adorei a estadia, recomendo. Excelente localização, central perto de todas as atrações turísticas da cidade.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, perto de tudo. Excelente opção de hospedagem em Poços de caldas
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acomodação muito boa , com café da manhã excelente e localização ótima.
Stayed 4 nights in Apr 2026