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Carlton Plaza Poços de Caldas

3.5 star property
Travelers find relaxation in the sauna and steam room at this family-friendly retreat, where regional cuisine awaits at two welcoming restaurants

Choose dates to view prices

Located in Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a perfect family getaway. Guests start with a free full breakfast before enjoying the outdoor pool. Kids love the playground and arcade room, while adults unwind in the sauna or steam room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is P3,922
P4,118 total
includes taxes & fees
Jun 30 - Jul 1

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

A hotel room with two beds, a TV, a painting, and a desk with a lamp.

Deluxe Triple Room

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Room (Suite)

A hotel room with a sofa, two chairs, a desk, a television, and a bed.

Room (Suite)

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, bedside table, TV, and a desk with chairs.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi
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About the neighborhood

Centro, a neighborhood in Poços de Caldas, is home to Carlton Plaza Poços de Caldas. Thermas Antonio Carlos and Poços de Caldas Cable Car are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paco das Aguas Shopping Center and Pocos de Caldas Shopping Mall. Traveling with kids? Consider Moreira Salles Institute and Urca Cultural Center. Visit our Poços de Caldas travel guide
Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos
    2 min walk - 0.2 km
  • Macacos Fountain
    3 min walk - 0.3 km
  • Pedro Sanches Square
    5 min walk - 0.5 km
  • Poços de Caldas Cable Car
    6 min walk - 0.6 km
  • SESC Pocos de Caldas Community Center
    6 min walk - 0.6 km

Restaurants

  • Sete Quedas Leiteria & Café
    5 min walk
  • Cucina Francesco
    5 min walk
  • Pietro Casa do Chope
    6 min walk
  • Ruth's
    6 min walk
  • Cantina do Araújo
    5 min walk

About this property

Carlton Plaza Poços de Caldas

  • Family-friendly hotel located in Centro
  • You can look forward to free full breakfast, a poolside bar, and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool along with sun loungers
    • Self parking (surcharge), multilingual staff, and a front-desk safe
    • A billiards/pool table, 1 meeting room, and luggage storage
    • An elevator, free newspapers, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Showers, free toiletries, and hair dryers
    • 32-inch LCD TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and phones

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 381 reviews
The price is P3,793
P3,983 total
includes taxes & fees
Jun 29 - Jun 30
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of Jun 28, 2026, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on Jun 30, 2026 start from P3,922, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Check-out is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Centro, this family-friendly Poços de Caldas hotel is steps from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Carlton Plaza Poços de Caldas Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Hotel is not in good condition. Breakfast is great. My car was parked and came completely dirty of bird droppings.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Vinicius

Liked: Staff & service, property conditions & facilities, room comfort
Hotel bom no geral
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Tudo ok
Stayed 1 night in May 2024
Verified

2/10 Terrible

Luciana

Liked: Cleanliness
Disliked: Staff & service
Don’t like at all
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

RENATO

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bom , já é um pouco antigo , mas está bem cuidado , quarto bom , banheiro bom , bom café da manhã e muito bem localizado
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Durvalino Dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Foiudo otimo.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manoel Jose

Tudo ótimo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

siderlei

Liked: Cleanliness, staff & service, property conditions & facilities
Os funcionários são muitos prestativos e gostaria de parabenizar a todos pela recepção e profissionalismo
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é muito bom, refeição excelente, atendimento nota mil
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

IRINEIA F

Liked: Cleanliness, staff & service
Atendimento excelente de todos os funcionários!! Já fui antes e estava tudo excelente. Mas dessa vez estava faltando sabonete, ralo do banheiro com bolor, edredom com bolinhas e tampa do lixo quebrada.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Runior

Liked: Cleanliness, staff & service, amenities
HOTEL IMPECÁVEL E ATENDIMENTO DOS FUNCIONARIOS EXCELENTE. RECOMENDO COM LOUVOR.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities
O quarto precisa melhoras , atendimento muito bom
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Atemicio

Disliked: Cleanliness, staff & service, amenities
Eles não informa os custo adicionais no check-out você ver a surpresa, as coisas lá é um absurdo de caro.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alfredo Daquila neto

Liked: Cleanliness, staff & service, amenities
O quarto e bom,limpo e excelente, mais o colchão é muito ruim depois de três dias de hospedagem comecei ficar com dor na coluna ,e também relato que no seti o estacionamento era gratuito, quando cheguei no hotel fui informado que tinha que pagar a diária do estacionamento
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elio Tonetto Junior

Liked: Cleanliness, staff & service, amenities
O quarto estava em ordem, os funcionários atenciosos e prestativos.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo muito bom
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

M ELISABETH

Liked: Cleanliness, staff & service, amenities
Fiquei numa suite maravilhosa e todos foram muito atenciosos
Stayed 10 nights in Dec 2025