Located close to Serrasul Shopping, Golden Tower Shopping by Fênix Hotéis provides a shopping mall on site, a bar, and a restaurant. Guests can connect to free in-room WiFi.
Pouso Alegre is home to Golden Tower Shopping by Fênix Hotéis. Serrasul Shopping is another place to visit that comes recommended. Visit our Pouso Alegre travel guide
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways (24 inches high)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
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Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
Satellite channels
More
Desk
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 05.575.657/0016-57
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Frequently asked questions
Is Golden Tower Shopping by Fênix Hotéis pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Golden Tower Shopping by Fênix Hotéis?
As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Golden Tower Shopping by Fênix Hotéis on Oct 16, 2026 start from P2,761, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Golden Tower Shopping by Fênix Hotéis?
Check-in begins at 2:00 PM. After-hours check-in is not available.
What time is check-out at Golden Tower Shopping by Fênix Hotéis?
Check-out is at noon.
Where is Golden Tower Shopping by Fênix Hotéis located?
Situated in Pouso Alegre, this hotel is steps from Serrasul Shopping.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Golden Tower Shopping by Fênix Hotéis Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.0
Location
9.2
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 449 out of 662 reviews
10 - Excellent
449
Rating 8 - Good. 160 out of 662 reviews
8 - Good
160
Rating 6 - Okay. 31 out of 662 reviews
6 - Okay
31
Rating 4 - Poor. 11 out of 662 reviews
4 - Poor
11
Rating 2 - Terrible. 11 out of 662 reviews
2 - Terrible
11
Reviews
Verified review
8/10 Good
Lisa
Feb 9, 2026
Liked: Cleanliness
A convenient place to stop for the night when traveling Fernão Dias. Room is clean, simple, and modern. Breakfast is very good.
Stayed 1 night in Feb 2026
Verified review
8/10 Good
Lisa
Nov 12, 2024
Liked: Cleanliness, staff & service
Convenient and clean
The hotel is a convenient stop half way between Sao Paulo and Belo Horizonte. It is clean and next to a mall to have dinner.
But there were problems with the room. The TV and air conditioner did not work.
Stayed 1 night in Nov 2024
Verified review
10/10 Excellent
Jessé Almir
Dec 14, 2025
Liked: Cleanliness, staff & service, amenities
Excelente!
Stayed 1 night in Dec 2025
Verified review
10/10 Excellent
Marcelo
Aug 27, 2024
Looks like I was in USA, with the amazing Brazilian breakfast
Estive neste hotel por uma noite, o que foi mais que suficiente para não querer mais voltar. Parece que esse hotel foi um Ibis Style antes de assumir esse novo nome e talvez por esse motivo ele está tão desgastado. A estrutura é boa, mas o colchão é péssimo, já passou da hora de ser trocado, parece que se está deitado da madeira. A roupa de cama está tão desgastada que chega a ser transparente e as toalhas de banho não são diferentes. Se você estiver com um bebê, esqueça que não há berços para colocar no quarto, nem mesmo um colchão extra para colocar no chão. A equipe da recepção é cordial, mas nada prestativa. Precisa melhorar muito.
Hotel Golden é um dos melhores hotéis que já fiquei! Sem dúvidas voltaria mais outras vezes. Ponto negativo que não tem a ver com o hotel, é que se vc precisar de uber ele não entra dentro do shopping! Principalmente a noite!
Quarto muito bom amplo café muito bom também limpeza funcionários tudo perfeito só tome um pouco de cuidado na hora de acessar o hotel porque você tem que passar pelo shopping