Luxury Hotels in Pocono Mountains, United States of America

"Lydia at check in was very pleasant and made our check in very easy. Room was very clean. Wish there was room in the fridge for our items."

"Everything was great especially the food in the restaurant, room was spacious, cleaned I love it I will stay there again."

"Easy parking place needs updated"

"Save ur $$"

"Excellent service "

"Pool was dirty hair floating inside"

"Enjoyed having the restaurant onsite serving breakfast, lunch and dinner and the having the bar there too with live music at night."

"We drove 4 hours and upon check in they informed us the water park was NOT included in stay. The room was filthy ( bathtub had hairs in it, toilet was dirty, and the bed sheets were stained). Our room key was assigned to other guests whom walked into our room while we were still inside. Every guest we encountered told us to not waste money on the water park- it’s filthy and water heaters are always broken. We decided to leave 4 hours after arriving, to drive back home another 4 hours. When we informed the front desk of our reasons for leaving and requesting refund, they told us we would have to email the manager because there was no one there to authorize a refund. After going back and forth for a while, my husband agreed to to allow them to charge one night ( we were supposed to be there for 2 nights), they agreed and put a refund request form in for the 2nd night. Although they charged us for one night we still decided to leave with our kids. It was absolutely a horrible experience, my 3 yr old and autistic 13 yr old were devastated and tired. My 3 yr old celebrated his birthday in the car since he couldn’t have his celebration at the resort as we planned. We will NEVER recommend them to anyone. "