Hotels with Restaurants in Playa del Carmen, Quintana Roo

"Room cleanliness and condition were exceptional. Restaurant quality and service was amazing. Breakfast and lunch buffet not my favorite, but better if you go early, food goes fast. Favorite area was the adult only pool area. Loved being connected to Xcaret Park, easy walk. The lush natural habitat and animals was what brought us to this resort, away from concrete Cancun. "

"Rooms are clean, some staff are really rude. Beach side is terrible, all with rocks and I cut my foot. Evening activities are poor. Dont recommend "

"Overall experience was mediocre. Room didn’t feel too clean. "

"Excellent resort, staff were amazing and food was fantastic. Rooms are huge and well maintained. Cabana rental worth the $100. Only downside would be the beach, very small and shallow. Seaweed was an issue during our stay, but to no fault of the Hotel. Staff and locals raking all day to no avail."

"The hotel and staff were great. Only thing that could be better was the beach. It was really rocky and impossible to get into without water shoes. "

" Vacation in general was great just on the roof staff charge from my credit card double times tips,so need to be careful and when I was checking out they try put tips in my room bills-so totally disagree with it."

"everything was excellent, very happy!!"

"Excellent staff service, clean room."

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "