Hotels near Plas Madoc Leisure Centre

"We booked a room with an accessible bathroom for two nights. There was no shower curtain when we arrived and we were told that ours was sent out for cleaning. Same story the second night and only offered us extra bath rugs to help sop up the excess water from the bathroom floor. They did not offer to allow us to shower in the hotel spa, but agreed only after we asked. There were hundreds of dead bugs on the window sill, which the housekeeper came up to remove. In the middle of the room there was a hole in the carpet. This was a very expensive hotel and spa that fell far below expectations and not worth the cost in our opinion."

"Lovely stay overall- had evening meal overlooking river which was really nice- breakfast good. Rooms slightly tired but all ok for a short stay. Would recommend overall"

"Staff are ok, hotel needs updating. Rooms are dated, bathroom needs a good clean, didn’t like the hair in the plug in the bath. Beds and pillows are comfortable. Bar area not clean, lack of staff willing to service. Food ok, definitely reheated. Breakfast was ok, but they need to tell you it’s not just full English for £9.95 and provide the menu on check-in. Young lady on breakfast provided an excellent service, although tables not cleaned, no cutlery, napkins, cups or glasses. Had to ask for everything. Really understand why the Premier Inn and Ramada was full, definitely better planning next time and look at reviews. "

"Great"

"The stay was ok as it was just for one night, but when we arrived in the room we had no toilet roll and one of the towels had dirt marks on and it hadn't even been used by us. The bed wasn't comfortable each time you moved it creaked. Whilst it was ok for one night stay, wouldn't recommend for anything longer. No staff present so cannot even ask for any toiletries or even clean towels. "

"Second time we have stayed. Very clean excellent staff service. Great food and breakfast was very nice too. Highly recommended and also dog friendly too"

"Check in process was unclear. Felt like I was inconvenienceng staff by needing to check in. Room was really cold first night. I advised staff of this in morning and was given a heater for second night which helped. The restaurant had not recived their food order so many items were missing. Light in bathroom kept turning off on its own. The only real positive was the breakfast which was good, and the staff member on in the morning was polite and attentive. "