Pitsford Hotels

"Outstanding breakfast. Very helpful staff. Very clean."

"The hotel is in very good place for turist, next to good pub,also 5 min walk to national train station if you need that. Modern building with 10 flors,lifts, bar and restaurant. Profrssional service,warm welcome by personel, sequrity guard on place making our visit unique wonderful. Recomand that place to any one."

"Great location and very friendly staff. Found the bed a little on the soft side but that’s probably just personal preference"

"Breakfast not worth getting at all. Staff friendly, room ok for what we paid. Clean and comfy beds."

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"We had a nice stay overall, but were very disappointed with one member of staff. He appeared to be making up rules, telling us our children were only allowed 40 minutes in the pool, whereas the day before another staff member had confirmed there were no such restrictions. Plus as were told to leave the pool, a couple with a child joined the pool for a swim. He also tried to charge us for towels, but later admitted we didn’t need to pay once he realised we were hotel guests. We had already signed in with our room number, so this should have been clear. Overall, we found this staff member to be quite incompetent and rude, which unfortunately impacted our experience. Other than that it was a nice stay, slightly out dated room and over priced food."

"While the actual hotel stay was good it was disappointing that the property was unable to be flexible with a booking error, while it was my mistake booking the wrong dates when I tried to correct this within 24h the property was unwilling to re-schedule or cancel the booking made in error leaving me with a 2nd booking was unable to use."

"We were allocated rooms in the annex in Paddock, the water pressure in the shower was not satisfactory and took a long time to heat up. Unfortunately this was identified too late to raise with the hotel team as the booking was for just one night's stay. Breakfast was superb and the staff were extremely helpful."

"No warning about the jacuzzi not working, I was not best pleased about this. I came last year it was working, but I don’t think I’ll stay there again. "