"Great location but the hotel room is a little weathered! The staff were amazing and the location was great. Our water taxi docked right in front of the hotel, so very convenient! Our view of the canal from our window was spectacular!"
"When we found resturante casa bonita charged 100 x the meal price, Carnival palace helped out, via email after we had returned home. I understand the restaurant was not at fault, but was targeted by someone."
"Excellent staff extremely help. Rooms good, shower in wet room style but wets the whole bathroom when used
Breakfast was a bit of a bun fight as so many guests in the hotel"
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