Hotels near Pigeon Forge Factory Outlet Mall

"Clean room very friendly staff. My grandchildren loved everything and want to go back. "

"Hotel is a great central location on the strip. They do not have enough parking for the amount of rooms for their hotel though. Rooms are clean and beds are very comfortable. However, I won't be back. Each door to each room has door puller on them. The doors slam shut every time you open them. So all night and early morning all you can do is hear doors slamming. The doors also are so heavy feeling and close so fast they will hit you as you are trying to get in the room. My mother came by as they stayed in a different hotel and the door almost knocked her down and did bruise her. A kid would very easily be hurt by these doors and it makes it very difficult to sleep. Honestly other than that the hotel is great and I would stay there often. This was my 2nd stay at the Wayback and I was hoping maybe they had changed the doors but I don't think that is going to happen. Staff was nice enough. Hotel clean. Pool looked nice.Breakfsst tasted great. We had breakfast vouchers so that was nice. If you don't get vouchers, the breakfast absolutely would not be worth the price with other options close by being better for the same price. Overall good hotel with terrible doors."

"Doing remolding and noise was so bad and couldn’t sleep and rooms were so old from 1970’s and wore out and run down"

"Everything was good about our stay. We were on the Parkway side. That would be the only thing I would change. It was not the hotels fault but the drag racing that went on at night was awful. That would be something maybe they could talk to the police force about. But other than that our stay was great."

"Everything was great! We had dance competition in the same building so we didn’t have to leave and fight the traffic"

"The hotel was clean. The room was perfect. The price was right and it wasn’t too far from everything we wanted to be involved with, but it wasn’t on the main strip where you heard noises or anything."

"I would not stay here again. The mattresses were horrible, the pillows were flat. The shower curtain was torn and tattered. I received an email prior to arrival that both the indoor and outdoor pools were open, not so the outdoor pool was empty. The indoor pool was open but like ice. The hot tub had hot water but the control for the jets had been removed. The lazy river was very nice and we had a lot of fun in it, but the stairs going in had several broken tiles. The staff upon checking in and in the breakfast room was nice. Great location to many attractions, but I would not stay there again. "

"$100up front policy sprung on arrival sux. A lit of bp"

"We liked the big clean room. The grill had good food and the breakfast had nice options. "