Phước Lộc Hotels

"Great stay at Grand Hyam. Staff were very professional yet friendly and helpful when needed. We booked 2 rooms via Agoda and booked an extra room on the spot via Expedia. We wanted to stay on the same floor and one of the staff went above and beyond to help us do so. It was such a kind gesture! Rooms are spacious and beautiful. A bit of shame we had mold in the bathroom and that the housekeeping was a bit neglected (floor not clean carefully and hand marks could still be seen near tv frame). Gym was small but good enough for a workout. Breakfast is a bit of a miss on our end tho, crowded with group tours from Hanoi who sometimes are a bit uncivilised… other than that, still a great experience."

"Everything was great. We had a great time with our kid."

"Hotel in front beach, breakfast many options, rooms big and clean, staffs friendly and helpful . Recommend!"

"Amazing setting, wonderful and attentive staff, fantastic food! What’s not to like. Perfect week to relax. Spa was a gem too! "

"It was nice "

"One of the most bizarre places I have ever been. It felt so surreal from the location to the desertedness and the dated feel. Felt like something out of a sci-fi movie"

"Overall the service was great. I think the property could be tidied up more in the rooms but they were prompt and responsive."

"Absolutely loved our few days here. Off season so it was quiet and at times the staff outnumbered us 3 to 1. They were unfailingly friendly, and everyone customer-facing spoke at least basic tourist English which I didn't expect but which was welcome - despite our best efforts for months, our Vietnamese is pitiful! A few staff spoke very good English, too. Super clean facilities that are so much nicer than photos indicate. We stayed in one of the bungalows which was spacious. Comfy beds as well as porch furniture, which made it easy to spend ages staring at the waves. Good AC and showers (water didn't get too hot tho). The water and beach were both clean and pleasantly sandy - baffled by the comments saying the beach is rocky underfoot. Surf was a little too strong for us to want to swim (did in the pool, which was clean though a bit odd without consistent depth). The tide and wind kept bringing in some plastic trash, which we gathered on beach walks because why not? Apparently the bar at the other end of the beach will give you free beer in exchange for collected beach rubbish if that motivates you. Food was EXCELLENT. For sure geared to Vietnamese taste but they did have western options if you got tired of the crazy fresh seafood and perfect noodles :) no breakfast buffet while we were there as not enough guests, but plenty of options cooked to order. Genuinely considered changing the rest of our travel plans just so we could stay here longer. Highly recommended! "

"Friendly, clean"