Phước An Hotels

"We booked Seaside Boutique with high hopes, but our experience was very disappointing. When we arrived the place felt empty and like a ghost town. You’re not allowed to bring in outside food, so we ate dinner at the restaurant — we were the only guests there and the staff were unhelpful and rude. The facilities were in terrible condition. The outdoor furniture and beach chairs were broken, the deck was unsafe for children, and the advertised “beautiful playground” was rusted and falling apart....

"Loved my stay here, location was great, staff was really helpful. Really enjoyed it."

"Terrible welcoming. Nobody in reception. C/i process in the middle of a coffee shop and the hotel. They didn’t ask for booking names. They didn’t know how many nights we stay. Room dirty with only 2 tiny towels for 2 pax. Walls completely dirty. No complementary water as usual in Vietnam. A tiny bottle of warm water in the coffee for 10k vnd. Noisy room difficult to sleep due every time a truck pass near the hotel, the bed moved. No daily housekeeping as they advertise. After 2 days we have to...

"Good overall"

" staff are amazing and the rooms are very nice very good beds"

"Phòng sạch sẽ, nhân viên phục vụ nhiệt tình, vị trí nằm ngay trung tâm thành phố"

"Nice view👍"

"I think this was a good value for the price but I wouldn't stay again as it just wasn't that clean. The beds were okay thank goodness, but the floor both in the bathroom (not the wetness, that's fine - but gunk and buildup) and in the bedroom (where it felt a bit sticky to walk barefoot, and I let my mother have the one clean pair of house thongs they provided; the other ones were worn down with ingrained dirt and should have been replaced). AC worked great, beds were pretty comfy though...

"It’s an average hotel, walking distance to the beach, the staffs are very nice. "

"Good location close to the beach. Great staff, clean room"

"This was an interesting property with some nicely designed interior features and run by a lovely family who tried very hard to please. However, it was not a bilingual property as advertised and that was frustrating at times.I found the kitchen poorly equipped and had to supply some of my own utensils. There was no microwave as advertised and the washing machine had Chinese only instructions.Attention to these small details could make a big difference to someone's stay."

"One night I could not get in so I had to sit out side tell they opened I message to them through the Expedia app"

"Good location, walkable to many eating places nearby."

"There are insects and bugs, by the window, some behind the walls."

"I purchased a Superior Double room because it had a beach view. However, turns out only the deluxe double has a beach view and it was a mistake on the website. So they made me pay more… My second non-smoking room was saturated with cigarette smoke. Furthermore both of my “non-smoking rooms” were equipped with ashtrays…"

"Lovely humble little hotel. It was clean, comfy bed, close to the beach and super helpful owners. I fully recommend"