Phoenix hotel rooms a the Freetobook

"Room was clean but very empty of ANY furniture. No phone n room for service. No smoke detectors. No clothes rack of any kind. Very poor flush toilet. NO hot water in room! Very poor showing for any pride in the location. Explains the $70. per night cost. Overall rating = 3 of 10, with 10 being excellent!"

"Always have a great stay here! I have no complaints. Rooms and hotel is very clean and comfortable. Food is great and the staff is very welcoming and professional. There are stores nearby such as cvs or circle k. "

"Great pools and friendly staff. Area is licated on actual cliffs an very steep to walk, not ADA friendly."

"The hotel was great! Great location to walk around downtown Phoenix. The pool was basic but worked. 95% of the staff were great, especially the bar staff. There was one staff member that made a derogatory comment to my friends. They were taken aback & didn’t tell me until afterwards so I was unable to address it while on property. Other than this incident, I would stay here again. "

"I enjoyed the comple"

"The staff was excellent. Wendell was especially helpful and courteous. The lakeside-view room was great. We will definitely return there. Only suggestion we would have is for you to provide complimentary coffee and tea in the lobby area for guests."

"The spa was booked the entire time we were there. Wasn’t able to do it and that was the whole point of the trip. "

"Amazing! Very clean. Beautiful property! Great, friendly staff - total sweethearts. The pool was relaxing and fun. Wonderful signature cocktails. The food at the restaurant was so delicious! Pet friendly, with appropriate considerations for those with pet allergies. Great location - close to many restaurants and shopping. Very accommodating. Just a really thoughtful hotel and overall enjoyable atmosphere. My new favorite. "

"The staff was very accommodating when we asked to change rooms. Our first room was very old and the capet was stained and in terrible condition the screen was hanging off of the slider to the balcony and the security latch to the door fell off. There were phones in the room but they weren’t plugged into anything so I had to drive over to the lobby for help changing rooms. Another issue was the extensive noise from workers and leaf blowers and construction from surrounding properties. It was not a peaceful stay at all!"