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SureStay InnSuites Phoenix Hotel & Suites by Best Western

2.5 star property
Hotel in Phoenix with free breakfast and a fitness center

Choose dates to view prices

Located in Camelback East, Best Western InnSuites Phoenix Hotel & Suites offers comfort with practical amenities. Guests enjoy a full breakfast, outdoor pool, in-room WiFi, business center, and laundry facilities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
The current price is P6,114
P6,913 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 2 Double Beds

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Double Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Living Room;Larger Room; Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Living Room)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Living Room;with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
1615 E Northern Ave, Phoenix, AZ, 85020

What's nearby

  • North Mountain Park - 5 min drive - 4.9 km
  • Arizona Biltmore Country Club - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Adobe Course - 6 min drive - 4.9 km
  • Wrigley Mansion - 6 min drive - 4.9 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km

Getting around

  • Northern Ave / 19th Ave Station - 8 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Aunt Chiladas Squaw Peak - ‬15 min walk
  • ‪Arizona American Italian Club - ‬20 min walk
  • ‪Thirst Quenchers Poolside at Squaw Peak Resort - ‬8 min walk
  • ‪Los Taquitos - ‬2 min drive
  • ‪Hole-In-The-Wall BBQ Joint - ‬10 min walk

About this property

SureStay InnSuites Phoenix Hotel & Suites by Best Western

Hotel near Biltmore Fashion Park
Consider a stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western and take advantage of free full breakfast, laundry facilities, and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, express check-out, and concierge services
  • A water dispenser, multilingual staff, and a TV in the lobby
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Exterior
Best Western North Phoenix Hotel
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  • Hot Tub
  • Breakfast included
  • Pet friendly
9.0 out of 10, Wonderful, 1,004 reviews
The price is P5,723
P6,471 total
includes taxes & fees
Nov 24 - Nov 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 33.77 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM

Property is also known as

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Frequently asked questions

Does SureStay InnSuites Phoenix Hotel & Suites by Best Western have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

As of Nov 17, 2025, prices found for a 1-night stay for 2 adults at SureStay InnSuites Phoenix Hotel & Suites by Best Western on Nov 27, 2025 start from P 6,113.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay InnSuites Phoenix Hotel & Suites by Best Western pet-friendly?

Yes, SureStay InnSuites Phoenix Hotel & Suites by Best Western allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 33.77 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-in start time: 4 PM; Check-in end time: 3:00 AM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay InnSuites Phoenix Hotel & Suites by Best Western?

Check-out is at 11:00 AM.

Where is SureStay InnSuites Phoenix Hotel & Suites by Best Western located?

Located in Camelback East, this hotel is within 3 mi (5 km) of Phoenix Mountains Preserve, Wrigley Mansion, and Piestewa Peak. Arizona Biltmore Resort - Adobe Course and Arizona Biltmore Country Club are also within 3 mi (5 km).

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SureStay InnSuites Phoenix Hotel & Suites by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1004 reviews
Rating 8 - Good. 273 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 77 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Adequate
Stayed 2 nights in Oct 2025

10/10 Excellent

Freddie

Yes
Stayed 1 night in Oct 2025

4/10 Poor

Brian

The Bathroom Toilit stopped working and they sais it would be fixed while we were out. But it ws not so we changed rooms.
Stayed 2 nights in Nov 2025

4/10 Poor

Phuonganh

Disliked: Staff & service, amenities, property conditions & facilities
Need to improve all aspects. We checked in at 4:30 pm got the keys but the room wasn’t ready, breakfast was terrible, noisy….
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and beyond amazing. A beautiful setting tucked away in a lovely place. The setting was beautiful with nature surrounding. I was treated and felt like I was at a five star resort. The breakfast was amazing also. A surprisingly quaint experience.
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Lobby. Good breakfast included
Stayed 1 night in May 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value with free, reasonable breakfast buffet
Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Was able to check in a little early with no problems. Staff was quick and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, room comfort

Happy with my stay in July 2025

My room was clean and had all the amenities I needed. It was a very hot day in Phoenix and the airconditing was fantastic. My suite had a microwave, refrigerator, iron & ironing board, and hair dryer. It was quiet and perfect for my needs. The check-in was quick and Danny (front desk) was friendly and helpful.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The price was affordable. We stayed in the Jr 1 bedroom Suite which was nice and roomy! Thank you for the stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, pool was heated, jacuzzi was just right. Friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Raheem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice low key basic Hotel
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again!

Great stay. Loved the hotel and room location. Quiet. Great breakfast. Attentive and responsive staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything was great

Great room and great full breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the airport.
Stayed 3 nights in Dec 2024

6/10 Okay

ENID

The pool was nice.
Stayed 4 nights in Oct 2024

8/10 Good

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Comfortable beds. Quiet rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, definitely some little things like the water faucet handle wiggled a bit when turning on and off the water and the door seemed hard to close but otherwise great for the price/location.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Clean and comfortable.

Nothing incredible here folks. Clean and comfortable. I would stay here again.
Stayed 3 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stay with comfortable bed and clean room. Sometimes that is a challenge with even high-end hotels. Good value and nice central location with short driving distance to Scottsdale and more.
Stayed 1 night in Dec 2024

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Fast and friendly service.
Stayed 2 nights in Oct 2024

4/10 Poor

Andria

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Air conditioning wires were showing and if moved turned the conditioner off. The pool looked like pond water at the zoo. The bathtub was full of other peoples hair. The breakfast was edible, like warm and straight out of a box or freezer. Pictures are false advertising to what the property actually looks like.
Stayed 3 nights in Jul 2025

6/10 Okay

Michael

Liked: Staff & service, amenities
Nice
Stayed 1 night in Jan 2025

6/10 Okay

Stacey

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were clean. Towels and soap were in short supply in the room even when requested them. Quiet and safe place to sleep. Building needs repairs externally. Breakfast food was fine but juice drink machine was broken.
Stayed 1 night in Mar 2025

8/10 Good

Karin

Liked: Amenities, property conditions & facilities
Hot breakfast buffet breakfast which was fine, enough variety that no one should go hungry. Rooms are small but comfortable. You can hear all the passer by conversations easily and if the neighbor lets the door slam your windows rattle. Generally a fine facility but perhaps a little pricey for quality. Easy drive to airport.
Stayed 2 nights in Feb 2025