Phoenix hotel rooms a the Accor Hotels

"Stay and staff were great."

"Didnt eat there"

"Fan in the room wasn’t cleaned in idk how long. When we booked they never said anything about the pools being remodeled and out of order. We looked forward to using the pool at our stay. Front staff looked put out when we asked questions. We had to get our keys re- magnetized everytime we left the room. They don’t valet and the parking is pretty terrible as well. We ended up valeting at another hotel. Pretty cool hotel with historic value but wouldn’t stay again."

"Thank you! Always a great job they do there."

"Nice "

"I truly loved this property—it gave me strong Italy vibes. The adults-only section was especially enjoyable: elegant, and very relaxing. This is definitely one of my favorite Hilton hotels, and the restaurants on-site are outstanding.”"

"Always a great time staying here. Great atmosphere and rooms, also great food and drinks. "

"good"

"Honestly we did not enjoy our stay. Upon checkin we were told no pool due to a private event. So we went to take out bicycles, all had flat tires or falling apart. We made it 3 minutes and it was unsafe, my handle bars were falling off. We went to the bar and was overcharged by a very rude bartender at the pool. When we asked an employee they said ohh there are 6 pools you can go to. And to top it off, our room smelled of mold and sewer, breakfast was terrible service and even worse food. Way overpriced and way underwhelming experience"