Randolph Hotel Liverpool/Syracuse/Airport West, Trademark
4/10 Poor
"Room felt real dirty and smelled foul. The smoke detector was not connected and tv did not work. Hotel seemed very run down and needed some maintenance. "
"Stay at your own risk. This place was rotten. I did not actually end up staying here. I requested- on line- as they tell you to do- to have 2 queens instead of a king. No response. They tell you to check the status of your request before you come. There is no direct number to the hotel on their website. I called the 800 number. Oh we can't help- transfer to someone else. Oh we can't help you have to call Expedia. They couldn't help but did provide a direct number to the hotel. Called and spoke to an alleged manager. He couldn't possibly help- we're all booked up- sorry. After a difficult conversation where I tried to get an answer why they tell you to make a request but have no intention of responding or honoring it, he reluctantly said he would go through reservations, "see what he could do" and call me back. This was at 10am. Having received no call back after several hours, I tried to cancel the reservation. Nope. I was past the alleged checkout time. Check in is at 3pm. This was at 1pm. How does that work? I made a reservation at another hotel, called my credit card company and disputed the charge for this room. Got a voicemail at 10pm saying they could not honor my request. Seriously?
And this morning I get this email asking me how my stay was. Don't bother."
"Amazing stay here. We booked this hotel on a Monday during a road trip and stayed at a Hilton the following night in another city (which was horrible) . On our way back we were looking for other hotels to book and we were so paranoid about risking and staying at another crap hole we decided to go back to the Crafts man. Friendly staff, clean room and property. It was a no brainer. Would stay again."
What's it like to stay at an apartment in Phoenix?
There are 13 accommodations in Phoenix. Though there aren't many apartments, we can help you search for accommodations with similar amenities. When you search on Expedia, you can use the filters to search for conveniences you might find in an apartment such as a kitchen. You can also search for similar property types like vacation homes, condos, or guest houses.
Are you thinking about an apartment for your stay?
An apartment features a kitchen for convenient meals, and often has more space than a traditional hotel room. Apartments are a good option for solo travelers who want to live like locals, and also for families who want the conveniences of home.
What can I expect from the weather during my trip to Phoenix?
Weather is only one factor, but it can really affect your travel plans, especially when you are planning a longer stay in Phoenix. The hottest months are usually July and August with an average temp of 66°F, while the coldest months are January and February with an average of 29°F. The snowiest months in Phoenix are January, February, March, and December, with each month seeing an average of 14 inches of snowfall.
What are the must-see places to visit in Phoenix?
Lock Island Park and Henley Park are a couple of scenic spots to enjoy the outdoors, whereas Lost World Museum is one of the cultural attractions. Bridge House Museum and Radisson Greens Golf Club are other places to visit while you're in town.
What's the best way to get to and around Phoenix?
Knowing a bit about the transportation options can make your trip smoother when you get to your destination. Fly into Hancock Intl. Airport (SYR), which is located 12.5 mi (20.1 km) away from the city center. If you'd like to venture out around the area, you may want to rent a car for your trip.