Hotels near Peppa Pig Theme Park Dallas-Fort Worth

"The staff was nice"

"Breakfast was good, the room was spacious and clean, check in was smooth and friendly "

"Bathroom was dirty, shower curtain was stained and shower hasn’t been cleaned. "

"Very clean room and hotel. Wish bedding was a little thicker we were very cold. Breakfast was simple pretty okay. Pool was a little murky which made my kids uneasy but I told them it was fine and it was warm which was a plus! I will say that the guy that wears a jacket was the absolute worst part of our stay… I had 7 people two rooms and we have little kids who played with keys. When I had an upset toddler and went to re activate the keys ( didn’t lose them they kept deactivating) he told us that this is the 4th time that he has had to do this and we are not responsible and we need to do better while I had a crying toddler and tired son and it takes 19 seconds to re activate the keys. While I spent 45 min lobby playing with kids to keep them entertained he had stepped out of the lobby several times to smoke a cigarette, everytime I showed back up to the hotel he was smoking a cig, leaving the lobby unattended while people waited since only 1 person seemed to work at the time. Overall experience was great minus the fact that the guy was a jerk to a family and large party like his job was such an inconvenience for him and I was a bother. "

"Nice stay"

"Yes"

"The staff here is the BEST...every last one of them. I always enjoy my stays here. "

"Very comfortable "

"I stayed at the Hyatt beginning March 20 while taking my three-year-old daughter to Peppa Pig World to celebrate her birthday. Upon arrival, the front desk associate (a young man) was very kind, attentive, and made check-in quick and easy, which I really appreciated after traveling. Later that evening, around 10:30 PM, I realized our room did not have any hand towels or face towels. I went to the front desk to request those items, along with an extra comforter for my daughter. I was informed by a staff member (I believe her name was Palin) that laundry had not been completed for the past two days, so they were out of hand towels, face towels, and additional comforters. Unfortunately, we had to make do with what we had that night. During the night I woke up to find a roach on the ceiling, which was very concerning. I reported this to the front desk early that morning and showed them a photo. The staff responded quickly and were attentive in addressing the issue, which I appreciated. Overall, the experience was mixed. While some staff members were helpful and professional—especially the gentleman who assisted me at the end—there were clear issues with basic necessities not being available, as well as cleanliness concerns. I’m grateful for the efforts made to resolve things, but I do wish things were a little better. "