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"Diana at the front office is very efficient, professional and yet friendly. She made check in a breeze. Buffet breakfast is very good with a good spread of local & western choices. Will stay here again when in KL. "

"Fantastic stay. Staff have excellent customer service skills, we were greeted with a personalised check in, welcome drink, no queuing. All staff, without exception, from the start to the end of our stay, were friendly and helpful. Our room was lovely overlooking one of the lakes, comfy bed and Rituals toiletries, with bathtub and wet room, and a generous sized balcony to enjoy the view with a tea or a coffee in the morning. The property is immaculately maintained, beautiful gardens and clean, like-new swimming pools. The food was also faultless- European or Asian options in the two restaurants do breakfast, lunch and dinner. Snacks and (really good, espresso Cimbali machines) coffee available anytime. I would stay with them again. The only downside is the nearby local beach (Cenang) is not clean or pretty, but for a 20’ ride you can go anywhere in the island - Tanjung Rhu is stunning. Recommended!"

"I loved everything "

"Highly recommend a stay at the Mandarin Oriental. The hotel and facilities were excellent. The staff were friendly, welcoming and always happy to help. Next door to the shopping centres and dining options. "

"Perfect location, excellent service, and a relaxing atmosphere made my stay here truly memorable.management team also had amazing support during my stay,All of hotels team very helpful and friendly."

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"The hotel is very nice, clean, nice staff. But a little far from everything, but if you like a quiet area, and golf. This is the best place to stay. If most of your tour will be in the city center, this is not for you. "

"Great property, friendly staff, wonderful mix of nature and comfort and luxury. "

"Excellent location and condition of hotel and room. Staff are all well-trained and very helpful and friendly. Competitive pricing for the area. Will return to stay. "