Hotels near Pengempu Waterfall

"Excellent second time to the hotel will come for a third time"

"My stay at Alila was perfect, the food was incredible & staff were all so friendly and attentive. Some issues with check in as had already paid & reception staff asked for whole amount again $3k AUD. Found the reception staff quite rude and was charged 854,000 IDR for 3 beers and 8 sparking waters, whilst sitting at the lobby to go I was asked for more money, this experience was terrible considering how much money I had spent at the resort during my 4 nights (NB warning do not have mini bar drinks in your room) also found someone in my room who claimed to have restocked although only 1 tonic was restocked although not the 3 cans of beer consumed which is all I had in those 4 days "

"Great clean and spacious villa with great staff and service "

"We had the worse experience of any kind . The hotel isn’t luxury . Everything outdated and the service was appalling . We stayed one hour in the property and instantly checked out as it was so bad . We couldn’t see ourselves staying for five nights in a dirty environment and the staff that couldn’t be bothered and everything was an effort . We wrote to the general manager and the hotel office and didn’t even get an acknowledgment or even a reply . We even asked for a manager when we were there and they said there were none . An appalling experience all along "

"Clean room, great spa, good facilities "

"It was a very good Villa at this price, it was worth it"

"Amazing"

"Beautiful slice of paradise in Ubud."

"The staff and our room was nice but the hotel area need to improve. They need to clean upp and improve the restaurant. That was always things run out on the menu. "