InterContinental Pattaya Resort by IHG

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

InterContinental Pattaya Resort offers a private beach and poolside bar for ultimate relaxation. Enjoy treatments at Amburaya Spa, on-site shopping, or coffee at the café. With attentive staff and kid-friendly dining, this Walking Street-adjacent hotel is perfect for families.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • Room service
The current price is P8,821
P10,427 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 22 of 22 rooms

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(10 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Garden View

8.6 out of 10
Excellent
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Terrace, Garden View (Terrace Access)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access (Pool Access)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, Multiple Beds, Garden View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 51 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Classic Room, 2 Queen Beds, Garden View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Ocean View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Junior Suite, 1 King Bed, Club Lounge Access, Garden View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Club Lounge Access, Oceanfront

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, Multiple Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Premium Room, 2 Queen Beds, Terrace, Garden View (Terrace Access)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds

Villa, 1 Bedroom, Club Lounge Access, Oceanfront (Pool)

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 125 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

Villa, 2 Bedrooms, Club Lounge Access, Oceanfront (Pool)

Highlights

Furnished balcony
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
  • 212 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 7
  • 4 Twin Beds

Classic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 50 sq m
  • Sleeps 3
  • 1 Twin Bed

Junior Suite, 2 Queen Beds, Club Lounge Access (Pool Access)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Twin Bed

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 76 sq m
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 2 Queen Beds, Balcony (Pool Access)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 56 sq m
  • Sleeps 5
  • 2 Queen Beds

Junior Suite, 1 King Bed, Club Lounge Access, Oceanfront (Sunset)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Club Lounge Access, Ocean View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Premium Room, 1 King Bed, Balcony (Pool Access)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Club Lounge Access, Garden View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
  • 76 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the neighborhood

Map
437 Phra Tamnak Road, Pattaya, Chonburi, 20150

What's nearby

  • Pattaya Exhibition and Convention Hall - 3 min walk - 0.3 km
  • Pattaya Pier - 9 min walk - 0.8 km
  • Walking Street - 15 min walk - 1.3 km
  • Pattaya Beach Road - 4 min drive - 2.0 km
  • Pattaya Beach - 4 min drive - 2.0 km

Getting around

  • Pattaya Tai Station - 18 min drive
  • Suvarnabhumi Intl. Airport (BKK) - 105 min drive

Restaurants

  • ‪The Sky Gallery - ‬4 min drive
  • ‪City Coffee Pattaya Cafe - ‬6 min walk
  • ‪Elements Restaurant - ‬2 min walk
  • ‪Panorama Restaurant - ‬14 min walk
  • ‪Chillin Home Cafe - ‬20 min walk

About this property

InterContinental Pattaya Resort by IHG

Luxury family-friendly hotel near Walking Street
Located close to Pattaya Beach Road and Pattaya Water Park, InterContinental Pattaya Resort by IHG provides a poolside bar, a rooftop terrace, and shopping on site. With a private beach, beachfront dining, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a facial, a body treatment, and a Thai massage at Amburaya Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and supervised childcare (surcharge)
  • An elevator, a ballroom, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 156 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 40-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 660 for adults and THB 330 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Elements Restaurant
  • Infiniti Restaurant
  • Latitude by the Beach

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 2000.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 2000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 660 for adults and THB 330 for children
  • Airport shuttle fee: THB 3750 per vehicle (one-way)
  • Rollaway bed fee: THB 2000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 7 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Pattaya
Sheraton Pattaya Hotel
Pattaya Sheraton
Sheraton Pattaya Resort

Frequently asked questions

Does InterContinental Pattaya Resort by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Pattaya Resort by IHG?

As of Nov 16, 2025, prices found for a 1-night stay for 2 adults at InterContinental Pattaya Resort by IHG on Dec 7, 2025 start from P 8,821.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Pattaya Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at InterContinental Pattaya Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at InterContinental Pattaya Resort by IHG?

Check-out is at noon.

Does InterContinental Pattaya Resort by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of THB 3750 per vehicle applies.

Where is InterContinental Pattaya Resort by IHG located?

Nestled on the beach, this South Pattaya hotel is within 2 mi (3 km) of Walking Street and Pattaya Beach Road. Tiffany's Show and Art in Paradise are also within 6 mi (10 km).

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InterContinental Pattaya Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 732 reviews
Rating 8 - Good. 181 out of 732 reviews
Rating 6 - Okay. 48 out of 732 reviews
Rating 4 - Poor. 15 out of 732 reviews
Rating 2 - Terrible. 13 out of 732 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Atchuthan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lovely and had a lot to entertain children throughout the stay but its excellent staff is what makes this place stand out.
Stayed 2 nights in Apr 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Lovely location. Slightly dated facilities. Gym for example. Housekeeping was inconsistent. Friendly staff who were all happy and polite. Good to be away from the not so nice side of Pattaya.
Stayed 4 nights in Aug 2025

10/10 Excellent

Bonerges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with great staff
Stayed 2 nights in Mar 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis from the hustle and bustle of Pattaya during tourist season. Would highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous property!

Clean, friendly, kind, beautiful, lovely are the words that come to mind at the Intercontinental Pattaya! Thank you for a wonderful stay! I hope to return soon!
Stayed 3 nights in Feb 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, the staff were amazing and always willing to help. Got an upgrade to a junior suite which was out of this world. The quality of the food in the restaurants was first class. I would highly recommend staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

Natakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, the sea view room is well worth paying extra for. Service was excellent, comfy bed and great bathroom amenities.
Stayed 2 nights in Apr 2024

8/10 Good

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just ok, 4 stars not 5 stars

It’s ok but not a proper intercontinental. Staff is under qualified to be honest.
Stayed 2 nights in Jul 2025

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, amenities
quiet and relaxing
Stayed 2 nights in Dec 2024

10/10 Excellent

Amnon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top notch! The customer service is second to none. I highly recommend this property. 5/5
Stayed 1 night in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful view with close access to Pattaya but out of the hustle and bustle. The best breakfast options and kindest staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Vachu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort or hotel, love the nature and plant. Staff were very friendly, love the breakfast, Check in and check out floor is too hot i was sweating like crazy. Beautiful floor but super hot and humid, feel sorry for the staff who work in that area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a kid friendly hotel but otherwise the property is of highest standards
Stayed 3 nights in Apr 2025

10/10 Excellent

SITTIKORN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and good food
Stayed 1 night in Oct 2022

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pool and grounds. Very welcoming front desk. Expansive breakfast options. Despite it being on the ocean there is no beach. Gym equipment is dated. Not a good place for anyone who has problems with steps.
Stayed 2 nights in Jan 2025

10/10 Excellent

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

So relaxing and super nice sunset view with kind customer mind service
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful 5 star resort

Beautiful hotel. Great staff. Spacious room with beautiful sea view from 4 th floor. Extremely comfortable bed. Big tv and large bathroom. First class breakfast with wide selection in comfortable surroundings. Lovely pool area. Pool and room service menu with wide selection of Thai and western dishes at affordable prices. Only drawback is lack of beach. No access to ocean. Also, located outside of tourist area, not walkable distance to entertainment, dining and shopping areas. But hotel shuttle bus available in peak times. Otherwise 200 Baht taxi ride to walking street. Would stay there again. Many thanks to the caring, happy and professional staff !
View from balcony. Room 409
Stayed 2 nights in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the hotel was fantastic. Staffs are helpful and friendly. Shower water pressure isn't sufficient and water flows rather slowly.
Stayed 3 nights in Dec 2022

8/10 Good

RENAUD

Liked: Cleanliness, staff & service, property conditions & facilities
Very decent hotel. Of course you pay for it and at this price tag you expect the best services premises and experience. It was good for an hotel that is not in its prime youth. Not exceptional but not terrible. A good choice with well trained staff which is not so common in Thailand.
Stayed 2 nights in Mar 2024

6/10 Okay

neil

Disliked: Cleanliness
the best part of the complex is the INFINTI bar and restaurant and also the best staff work there on our visit We found alot of areas not properly cleaned around the property inc the outside floor of the main restaurant, the air con units were dust filled and plates left outside the floor we stayed on for 2 days ..... The beach is small and private as advertised but no see\a access which isnt mentioned 5 star not yet but a good 4 star
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no beach access. The place had dead roaches all around. Even in the kids zone!!! Terrible place will ruin your vacation. Can’t wait for the property to “be sorry and try to improve” in the replies
Stayed 3 nights in Jun 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioner had mold and made the room smell moldy when it was on. The smell was very pungent. Asked for another room which had the same smell but a little less potent. We decided to settle as we were only there for 3 nights. Other than that the rooms were very spacious and clean. Water pressure was not that great for the shower. The swimming pools were awesome but not heated. The breakfast was excellent. Hotel also offers shuttle to the main strip in town. Staff was excellent. Would I stay here again, absolutely if they clean their air conditioners.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was amazing and cleaned and serviced everyday. If you are in a club intercontinental room you are entitled to club lounge afternoon savouries and sweets and also inclusive drinks at happy hour. Breakfast is extensive with huge amounts of choice. Not the facility for you if you are in a wheelchair, many many steps from room to pool but the main hotel roads do have a free buggy service. Lifts available in main building and restaurants. Staff service is top class and attentive. Room service is not cheap though so pop down town to a supermarket and stock up on "personal beverages". Minibar was very expensive too so check the prices first
Stayed 14 nights in Sep 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Following our recent visit to the Intercontinental Pattaya we wanted to write and let your team know how much we enjoyed our recent stay and to thank all the staff who made out time at the hotel so special. From our seamless airport pick up to the welcome drinks and greeting at reception it was the start of a very special stay. Everyone from shuttle driver to housekeeping, provided a service that was excellent, delivered with a smile with all personnel committed to the hotel residents. The service in the club lounge was exemplary with staff showing awareness and thought when dealing with residents and ensuring the very best service was experienced by the residents. However, I am going to leave my biggest praise for Martin (Executive Chef) and his team who made our anniversary one of the very best. Martin showed a keen interest in all diners, however for us he offered to design a menu for our evening meal that also included a cake. This was a truly memorable experience that we shall never forget and have every intention of a return visit.
Stayed 4 nights in May 2023