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Hôtel Mercure Paris Gennevilliers

4.0 star property
Travelers unwind at daily manager's receptions with fellow guests or enjoy lunch at Le Charbon restaurant before heading out to explore nearby attractions

Choose dates to view prices

Hôtel Mercure Paris Gennevilliers offers a sophisticated retreat in Gennevilliers. Relax on the terrace, work out in the gym, or use free WiFi and coworking spaces. Near Stade de France with Le Charbon restaurant on-site, it balances relaxation and productivity.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is P4,473
P6,130 total
includes taxes & fees
May 31 - Jun 1

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About this property

Hôtel Mercure Paris Gennevilliers

  • Upscale hotel near Stade de France
  • You can look forward to a free daily manager's reception, a terrace, and a bar at Hôtel Mercure Paris Gennevilliers. The on-site restaurant, Le Charbon, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), self parking (surcharge), and express check-out
    • Smoke-free premises, an elevator, and luggage storage
    • A front-desk safe, free newspapers, and a 24-hour front desk
    • Guest reviews speak well of the overall condition
  • Room features
  • All 144 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hair dryers
    • 44-inch flat-screen TVs with premium channels
    • Wardrobes/closets, free infant beds, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the FairMoove and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 50

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 50

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 1 to August 24:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Wednesday and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day, plus a one-time cleaning fee of EUR 15

Service animals are welcome, and are exempt from fees

1 total (up to 22 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Covered self parking fee: EUR 9 per day
  • Pet fee: EUR 15 per pet, per day plus EUR 15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Hôtel Mercure Paris Gennevilliers pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 15 per pet, per day. A cleaning fee of EUR 15 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hôtel Mercure Paris Gennevilliers?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hôtel Mercure Paris Gennevilliers on May 31, 2026 start from P4,473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 9 per day.

What time is check-in at Hôtel Mercure Paris Gennevilliers?

Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 50 (subject to availability).

What time is check-out at Hôtel Mercure Paris Gennevilliers?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Hôtel Mercure Paris Gennevilliers located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Seine and within 6 mi (10 km) of Stade de France and La Défense. Moulin Rouge and Saint-Ouen Flea Market are also within 6 mi (10 km). Gennevilliers RER Station is 15 minutes by foot and Gare de Gennevilliers Tram Stop is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.4

Cleanliness

7.0

Location

7.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 124 out of 322 reviews
Rating 8 - Good. 104 out of 322 reviews
Rating 6 - Okay. 47 out of 322 reviews
Rating 4 - Poor. 25 out of 322 reviews
Rating 2 - Terrible. 22 out of 322 reviews

Reviews

Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well trained to accommodate guests.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Davinder

Liked: Staff & service
Disliked: Property conditions & facilities
Not for family stay. Staff were friendly and helpful.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a very out of the way location. Perfect for transiting and very good for the price.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property worked well for us, there wasn't much around the hotel though and had to travel for any tourist sightseeing.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Zaynah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall

Overall it was good. No issues at all. Friendly staff and decent facilities.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Disliked: Room comfort

Below standard for a 4 star hotel

For a fairly new hotel it was tired, bathroom was damaged with a hole in the wall, shower fixings not attached, no double bed, just two singles pushed together and air conditioning turns off after 2 minutes. The only positive is the reception staff were friendly and helpful.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Verified traveler

Bad experience, not staff fault

Door contact/key card was not working due to dead batteries which could not be change till 9am in the morning. Additional tax were not explained prior check in, only found out after check out. Otherwise, Staff were helpful and breakfast was decent.
Stayed 3 nights in Oct 2024
Verified

6/10 Okay

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Functional hotel out of town in commercial zone

Arrived Saturday night for rugby world cup. Checking easy. But, it was 2000 and the bar was shut. No tv (except in the room and that was almost impossible to change channels. No obvious open bars or eateries near, V attractive looking McDonalds but no TV. Walked for 20mins and found great restaurant with TV and the best steak I've had in years. Le Grandel. Public Transport from the hotel is by bus which is on the doorstep but it's a long ride to most places.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay good staff and hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room however A/C was not working and room was superhot at times
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking appreciable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kwadwo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly service

Brilliant stay and friendly staff.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

FABIEN

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy very much 😊 my stay.
Stayed 3 nights in May 2024
Verified

8/10 Good

sahand

Liked: Cleanliness, staff & service, property conditions & facilities
Nice👍
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Raima

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Apr 2025
Verified

2/10 Terrible

Mohammadali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a clean hotel.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

JOÃO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing perfect
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

Satbir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

This place was a nightmare to stay, there was no working ac in our room, we were able to get a room with working ac by after 11pm at night and we checked in by 6pm. I would never stay at this property or this chain again.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

ERRICK

Liked: Property conditions & facilities
Great option if you’re attending an event at stade de France, otherwise it’s pretty far from the city and traffic will make the commute time quite significant. The room was decent, i felt safe, the accommodations and amenities were pretty minimal. Perfect option if you’re traveling internationally and on a budget.
Stayed 3 nights in May 2023
Verified

2/10 Terrible

Ramona R

Disliked: Amenities
Clean your rooms and provide a Clean and hygienic room. Train your housekeepers proper hygiene and how to clean rooms daily and change sheets. Upkeep needs so much help!
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Albin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bar staff terrible, lack of customer service

What did ruin this for me was the deposit 150 eur when we got there. The bar staff was absolutely shocking. We were a bit scared to ask for beer as the bar staff was terrible. They need to change their attitude. Will never book there again
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Willebaldo

Liked: Cleanliness, staff & service
Good
Stayed 4 nights in Oct 2022
Verified

2/10 Terrible

Abdurrahman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DEPOSIT FOR STAYING OVER :)

Terrible approach how we have to pay a deposit to stay in a hotel in 2024 asked for extra € but then to be refunded 2-7 days… first time ever seen this rule. 8 euros per person tax € euro car park fee … i should warn people to read every little print with this company to avoid further chargers…!
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Anastasia

Disliked: Staff & service
When we arrived they had no room for us we had to wait for one to be cleaned it was 2 hours after check in the bar and room service was closed on weekends we had to leave a £350 security deposit which was more than the stay cost us when checking out I was advised it would go straight back on to my card as we didnt even eat there theybhave taken £42 from my card with no notification what it is for I am waiting for a response from the hotel
Stayed 3 nights in May 2025