"Staff at this hotel were incredible! They made a birthday surprise for my partner and made sure we had the best views of the Eiffel Tower. Overall very happy with their service and will definitely be staying here again."
"We spent 8 days in Paris and stayed at the Novotel Hotel which was under construction and had I known that I wouldn’t book there for sure .
The hotel appeared older and the carpets in our room was well worn and appeared it needed a good cleaning or replacement.
Poor water pressure in the shower and air conditioning unit poorly maintained and was not cooling the room properly.
The outside weather was in the 34 c range every day of our last 4 days.
The morning breakfast served was the most chaotic experience I ever had .
The coffee machine not maintained consistently running out of coffee or getting jammed or no water.
The staff was poorly trained to handle a large crowd."
"Excellent hotel. Considering there must be a lot of children in the hotel, you wouldn’t know. The rooms are concrete and totally sound proof. Everything functions and loved the fact we had a kitchenette in our room. Also that there was a water fountain (with fizzy water too) in each floor and didn’t evnd up having to buy tons of bottles of water"