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Heartland Hotel Service Rooms and Apartments

2.5 star property

Choose dates to view prices

A short walk from Alona Beach, Heartland Hotel Service Rooms and Apartments provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
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8.0 out of 10, Very Good, 225 reviews
The price is P2,344
P2,625 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: PHP 800 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Heartland Hotel Service Rooms and Apartments have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Heartland Hotel Service Rooms and Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heartland Hotel Service Rooms and Apartments?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Heartland Hotel Service Rooms and Apartments?

Check-out is at noon.

Does Heartland Hotel Service Rooms and Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–5:00 PM on request. A fee of PHP 800 per vehicle applies.

Where is Heartland Hotel Service Rooms and Apartments located?

Situated near the beach, this hotel is 0.7 mi (1.2 km) from Alona Beach and 2.3 mi (3.6 km) from Danao Beach. White Beach and Dumaluan Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

6.6

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 8 out of 24 reviews
Rating 6 - Okay. 3 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

Verified

8/10 Good

W Gary

Liked: Cleanliness, staff & service
Clean room great shower pressure great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

boaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service I recommend this hotel

The service of this hotel is excellent (thanks to Blaiza) I booked 3 rooms in this hotel and could not come because of the corona And they agreed to postpone my invitation to next year For me the good service comes first Thank you
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

Liang-Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我入住的是兩張雙人床、一張單人床、一張沙發床的房型。床舖很大，睡更多人也沒問題。只是房間只有一間衛浴，人多時使用仍會有些困擾，急需時可以到check-in櫃台旁的廁所使用。宿霧與邦勞島都使用電熱水器，供水量沒有很大，但因為氣候關係還是夠用。房間很乾淨與舒適，入住兩晚也會有人來幫忙整理房間。進入飯店需要走小路，如果拖著行李可能會覺得有些辛苦。如果需要帶路與載行李的話，只要把飯店的名字秀給附近的tricycle司機看都會知道。
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bardzo czysty, obsługa bardzo miła, w obiekcie wszystko bardzo dobrze i bez problemów. Za to otoczenie to dramat, obok budowa, pełno śmieci, na ulicy sterty plastikowych butelek, torebek, pustych opakowań.Nikt tego nie sprząta i kiedy się idzie masz wrażenie, że idziesz przez wysypisko śmieci...
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great so great I’ve booked another 5 days.
Stayed 5 nights in Nov 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación buena, personal amable, la habitación estaba limpia. Lo recomiendo
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean and new. Staff were friendly and accommodating
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

YISHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性价比超高

一开始看评论说位置不太好，但是个人感觉实际还可以，离主干道大概走路五分钟，主要是晚上没什么路灯，女生最好结伴，白天就完全没事，刚刚到酒店的时候看着都蛮干净的，等到房间了就感觉很值，有客厅，有厨房，卧室和卫生间，厨房应有尽有啊，锅子，刀，电磁炉都有，可惜的是没机会自己做饭，卫生间也挺大的，就是酒店的用水感觉就是淡化的海水刷牙的时候感觉到咸味了，房间出来就是一个泳池，虽然小但是看着给人感觉很好很舒服，感觉这样的酒店没有个三四百人民币不可能，但是真的预定的时候才大概一百七人民币左右，真的是超级划算，还是非常建议可以选择入住的，不过好像酒店没有餐厅，我白天都是出去玩的就没所谓了，如果是又想住宿便宜一点的又想住好一点的话还是很推荐的，不错
Stayed 3 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness
口コミが良かったので長期滞在しました。 スタッフからの挨拶はほとんどなく、無愛想な方が多かった印象です。サービスウォーターも一切なし。ベッドシーツ・タオルなどのリネンは初日からシミなど色々とあり汚れていて、日々の清掃で本当に交換してくれていたのかも不明です。(確認しましたが週に4〜5回交換しているとのことでしたが…)毎日タオルだけは交換されていましたが、交換後のタオルもシミだらけのタオルだったという日も多かったです。ドアにかけるサインプレートがない為、具合が悪く寝ていても、毎日スタッフが清掃の確認の為部屋に来る(時間未定)ので対応必須です。シャワーの湯量・温度共に問題ありませんが、水は海水でした。新しいホテルらしく、設備が良くきれいな部屋だっただけに、とても残念でした。
Stayed 11 nights in Jun 2019
Verified

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig og hjelpsom betjening, bra renhold både på rommene og hotellområdet generelt. Uteområdet var kjedelig.
Stayed 9 nights in Mar 2019
Verified

8/10 Good

SACHIKO

Liked: Cleanliness, staff & service
スーペリアルームに4泊しました。部屋は広く清潔で、フロントの方も親切でした。 フリーのお水が4本とコーヒー類・ポットがありました。 到着後に冷たいビールを飲みたかったのですが、冷蔵庫の中は空です。ドリンクバーも無いのでそこはホテルと違う点かな。 （フロントで飲み物は販売しているので困りませんが） ちょうど中国の旧正月と重なっており、ホテルはほぼ満室。 かなり隣室の音が聞こえてくるので、騒音が気になる方はコテージタイプの方を選ぶべきかと思います。 シャワーについては、湯量も温度も物足りないし、固定式なため使いにくい。ドライヤーも置いていません。 これはフィリピンだから仕方ないかな～。 地図ではアロナビーチから700Mとありますが、おそらく直線距離。 実際には高級ホテルの敷地があって、そこは通らせてもらえないためかなり大回りする必要があります。 ホテルを出てすぐの道が細い路地です。トライシクルが客待ちをしている通りまでが結構ありますので、その点だけは少し怖いし、ホテル専用のトライシクルがあればなと思いました。
Stayed 4 nights in Feb 2019
Verified

8/10 Good

Sawoong

Liked: Cleanliness, staff & service, room comfort

Best budget hotel in this area.

Nice lacation. Only 10-15mins walkig distance to alona beach. You can find so many cheap and good restaurent, travel agencies, and massage shop(nuat thai massage). Kind receptionist. Always welcoming and responded my request. Fast wifi, but it was too week in my room. I could not use wifi in the room tho. I stayed room #28, which is last room and very corner of this hotel. It became super fast once I moved one step forward of my front door. So avaoid room28. Other than this it was perfect hotel for me. Clean, kind, best lacation, nice swimming pool. I would definetely stay here next time.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

S

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Zum Glück hat das Hotel erst vor kurzem geöffnet, denn es ist jetzt schon bereits nach 2 Monaten in einem fragwürdigen Zustand. Die Zimmer riechen extrem nach Feuchtigkeit, es bildet sich bereits langsam ein Pilz. Man sieht den Zimmern außerdem an das diese hauptsache Schnell und so kostengünstig wie möglich erstellt worden sind. Service und Sauberkeit waren aber gut. Wir waren davor in einem anderen, viel älteren Hotel, welches aber durch seine gute Qualität in einem deutlich besseren Zustand war. Zudem ist die Zugangstraße zum Hotel in einer abgelegenen unbeleuchteten Nebenstraße.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Anders Skov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified

10/10 Excellent

LI YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Nicci

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2018