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Doubletree By Hilton Panama City El Carmen

4.5 star property
Savor flavors and soak up sunshine by day; come evening, retreat to your haven.

Choose dates to view prices

Experience the vibrant energy of Doubletree By Hilton Panama City El Carmen, a luxury hotel near Avenida Balboa. Relax on the rooftop terrace with shopping at your doorstep or indulge in breakfast, lunch, and dinner at City Cafe; unwind by the outdoor pool with sun loungers or enjoy coffee/tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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About this property

Doubletree By Hilton Panama City El Carmen

  • Luxury hotel near Avenida Balboa
  • Located close to Cinta Costera and Multiplaza Pacific Mall, Doubletree By Hilton Panama City El Carmen provides a grocery/convenience store, a rooftop terrace, and shopping on site. The on-site restaurant, City Cafe, offers breakfast, lunch, dinner, light fare, and kids' meals. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking
    • Buffet breakfast (surcharge), express check-out, and express check-in
    • Free newspapers, laundry services, and a banquet hall
  • Room features
  • All 213 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate dining areas.
  • Other conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Rainfall showers, tubs or showers, and free toiletries
    • 37-inch LCD TVs with cable channels
    • Wardrobes/closets, separate dining areas, and refrigerators

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.72 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals are included for children 6 and younger. Additional fees apply to children over 7 years old.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Doubletree By Hilton Panama City El Carmen have a pool?

Yes, this property has an outdoor pool.

Is Doubletree By Hilton Panama City El Carmen pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Doubletree By Hilton Panama City El Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Doubletree By Hilton Panama City El Carmen?

Check-out is at noon.

Where is Doubletree By Hilton Panama City El Carmen located?

Located in Bella Vista, this luxury hotel is within a 15-minute walk of Avenida Balboa and Cinta Costera. Multiplaza Pacific Mall and Albrook Shopping Mall are also within 3 mi (5 km). Iglesia del Carmen Station is only a 3-minute walk and Vía Argentina is 16 minutes.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 365 out of 995 reviews
Rating 8 - Good. 399 out of 995 reviews
Rating 6 - Okay. 127 out of 995 reviews
Rating 4 - Poor. 56 out of 995 reviews
Rating 2 - Terrible. 48 out of 995 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

This hotel has been closed down.
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to be.

A two night stay before leaving Panama just before all flights were shut down. Services were curtailed but the stay went just fine. Panama City had a 9 pm curfew. I stayed here before and I like this hotel. It is a very good value.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
La amabilidad de sus empleados sus atenciones su buena disponibilidad
Stayed 7 nights in Mar 2020
Verified

8/10 Good

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, personal con buena disposición. Limpieza y comodiad en habitación. Buen internet. Considero se tiene que mejorar un poco tema del desayuno.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

シャワーは最悪です

3月に2泊、1人で利用しました。 チェックインはかなり雑に並んでおり、良いとは言えないものでした。 エレベーターも遅いものが2機しかなく、なかなか来ません。 １つスタッフ用？がありましたが少し安全性に不安がありました。 ４Fキングベッドの部屋でしたが、窓が１つありますが、スモークのようなものが貼ってあるため少しもったいないです。 日差しが強いからだと思いますがカーテンで対応できます。 ベッドは普通で枕も４つ備え付けてありました。 部屋は若干暗く感じます。 ベッドの両サイドにライトとサイドテーブル、 コンセントが２つずつあるのは便利でした。 スリッパ・バスローブ・歯ブラシはありません。 冷蔵庫は大きめのものがあります。少しうるさかったです。 デスク・チェアも広く作業には快適でした。 バスルームが最悪でした。 ガラス扉のシャワーブースでしたが、シャワーは固定式で弱く範囲も狭いです。 温度は謎にベストな40℃くらいだと思いますが タイル張りの床が水はけが悪すぎるようで、チェックイン時点で水たまりになっていました。 シャワーをあびていても排水能力はありますが傾斜が悪く流れません。 暑かったのでシャワーを1日2回浴びましたが、毎回大変不快でした。 ベッドメイクが入っても放置されており、排水溝の毛も放置です。 他の部分には多少目を瞑ることが多いですが、シャワーだけは譲れないため 低めの評価をしたくなってしまいました。 快適なシャワーを望む方は避けた方が良いかと思います。 また、パナマには街中にポストがなくフロントでポストカードの発送をお願いしましたが1枚1ドルの手数料を現金で請求されました。 他のどんな国でも聞いたことがなかったためこの方針には驚きました。
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great!
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Bom hotel

Hotel bem localizado e confortável. O metro fica atras do hotel mas só tem 2 linhas e passa longe das principais atrações. O local é zona hoteleira e financeira. A noite fica bem deserta. O local é feio e sujo.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, no complaints, good location near restaurants and other amenities.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location for the City and metro. Staff works hard but needs some experience. Breakfast a bit over priced but adequate.
Stayed 8 nights in Feb 2020
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e praticidade

Sendo esta nossa segunda estadia neste hotel, muito boa como da primeira vez! Por isso, repetimos.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny

The room was off the chain, the tv was acting kinda crazy but other than that everything was phenomenal I would definetly book at this hotel again.
Stayed 1 night in Feb 2020
Verified

8/10 Good

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicacion muy buena para el desplazamiento en vehiculo o a pie. El servicio de ascensores me parece lento.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Cristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really friendly at the hotel. Nice people attending the front desk. Sparkly clean. We would stay there again.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地下鉄駅からすぐの便利なホテル

地下鉄駅から徒歩すぐの立地が便利でした。部屋やバスルームは問題なかったです。朝食のメニューが少なかったです。
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Victor

Liked: Staff & service, amenities, property conditions & facilities
As usual love the cookies, most of the statt was accommodating. They over booked hotel but Hilton looked out for me so, all was good in the end.
Stayed 4 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
Location good but staff and property needs a lot of improvement worst Hilton hotel experience. Check in terrible I waited over 2 hours as I arrived at 1:30pm and they don't let you check in until 3pm so the Lobby was full as they kept everyone waiting, not even a water I was offer nor they offer to keep my luggage or suggested places to go while I waited. All staff not welcoming, pool have no towels and you have to look or call to get someone to bring you towels as no one in pool area. Room was not service on one of the days I went out all day came back around 5pm and my room had not been done. I'm not satisfied with the experience in this hotel you not even get a bottle of water, a mini fridge with very expensive beverages and snacks. Will not stay here again
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

GeraldButton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, very knowledgeable and helpful, I ate more times at the restaurant there not only because of the food but then excellent and fun loving staff.
Stayed 14 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, cómodas habitaciones, muy limpias.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Amenities
The cookies are a real treat. We enjoyed our stay, the rooms were clean, bedding clean. The building itself is getting a little worn. But logistically great.1
Stayed 3 nights in Feb 2020
Verified

8/10 Good

jur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price good compare to others . Clean friendly staff
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked-centrally located, decent gym Disliked-We had issues with getting into our room with the key. There was no coffee in the room. Facility was dirty.
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no me gusto que para desayunar había q tomar todos los días el desayuno y no comprarlo por día
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness
Good location ...easy to get around quickly ...the main entrance floor staff and concierge desk were friendly and accommodating and could communicate in English ....was very frustrating to have to ask for towels the first few days of my stay....housekeeping would clean the room but then not leave fresh towels ...had to repeatedly as before I would finally get some ....this occurred about 3 days in a row at the beginning of my stay??? I really couldn't understand it as I have never experienced anything like this in ANY hotel stay ...right up to having someone from the front desk with security to check to see that we were not taking the towels ???? what??? I'm here to sell towels on the side that I have stolen ??? Bizarre ....after about three days of this it finally settled down
Stayed 19 nights in Jan 2020
Verified

8/10 Good

jamescarolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to many restaurants and metro train station. friendly staff and clean hotel . I think $18 dollars for breakfast was expensive so i declined that offer. Otherwise i enjoyed my stay and would return again. thanks
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Maricruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Habitaciones bonitas. Personal atento. Check-in y check-out ágil y rápido.
Stayed 5 nights in Jan 2020