Palterton Hotels

"Excellent location. Breakfast Excellent and also made use of gym"

"Unfortunately the room had a few issues which were rectified by Luke on reception. TV not working, in room phone not working, air con centrally controlled and not able to adjust with the sun on the window from sunrise. Have stayed before and will come back as staff always very helpful. "

"A nice clean room and shower. Perfect for a comfy sleep after a night in Sheffield. Will definitely be booking again."

"I held off posting this review as I sent the hotel a email first but it’s been nearly a week without a response for them to address my stay directly Very disappointed in my stay. Was given keys to an occupied room and shocked both myself and whoever was in the bed on entry. Given no explanation of what happened and no goodwill gesture for this distressing experience Furthermore the room was way too hot, despite leaving windows open all day, the pillows were dreadful all lumpy and breakfast selection limited, poor quality and cold This is the first time I’ve felt the need to post a review of any hotel but a four star hotel that cost me a lot of money I would have expected much better service. The main thing driven me to post this is the occupied room on arrival and the lack of any compensation provided for this experience. "

"Rooms are clean and tidy. Staff are really friendly."

"Staff were very nice at the bar"

"Location is a little out of the centre but in a nice area. Check in was easy and the Room was clean and comfortable. I had a very good night sleep. All was good until breakfast. The breakfast area was filthy, most tables needed clearing when I arrived yet staff were just stood around talking. The breakfast was also dreadful, bacon was undercooked and cold, scrambled eggs were brown, cold beans and hard bread. When staff decided to start clearing tables, they were using a trolley which was absolutely caked in filth and just left it in the middle of the restaurant for diners to see. Wouldn’t stay here again"

"The accommodation is getting a bit tired"

"Wide breakfast selection, high quality"