Hotels near Palladium Shopping Mall

"Very nice"

"Excellent location, amazing."

"Great location,very clean, Staff very friendly"

"Breakfast was good"

"Did not use"

"Keycards often didn't work, AC was blowing hot air and there was no water for a brief period of time"

"Everyone was perfect"

"Room cleaning could be better, experienced dirty bed sheet, water leakage in the bathroom makes the floor dirty. Staff was friendly and helpful."

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "