Palgrave Hotels

"Bed was very comfortable. Shower was powerful, bathroom clean. Walls, however are very thin, you can even hear people snoring. My room was just above the smoking area outside, which set the smoke alarm off. I came downstairs at 7.45 am, all doors were locked, so I couldn't have breakfast."

"A great old hotel / pub with links to the TV show Dad's Army. The old part is atmosphric while the new part is comfy and modern. Great location in centre of town overlooking the river."

"Will always stay hear when in Norwich... excelant"

"Run away from the "KIng William" room 109 and Expedia. The shower controls were not working. The on/off control was not working so as you turned it, it went from off to trickle to off and anywhere in between. The hot cold went from cold to maybe warm, to off to trickle. What the heck. The second night I was allowed to go to room 106 so that I could take a better shower... newer controls but no hot water at all. On to room 105 with a working shower. If we had booked the place ourselves, we could have had a refund and left. We felt like we had no option to leave because there was no one to talk to at Expedia. the walls in 109 were also paper thin. We could hear the people next door as if they were in the room with us even though they were using a conversational volume. We even knew when they blew their nose. The second morning we left without even eating our "free" breakfast ~ that's how badly I wanted to get the heck out of there. I do have to say, though, the staff did what they could and were very friendly. I will never book thru Expedia again."

"Our room was well equipped, the breakfast was great and the staff, particularly Zara were extremely helpful. Good stay."

"Good-sized comfortable bedroom, excellent breakfast, and staff very helpful."

"Everything about our stay was spot on. Room was clean and perfect also the Staff was outstanding and very helpfull...."

"Clean room, parking avaliable and breakfast was ok."

"Good Spa, friendly staff and the quality of food was amazing!"