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Novotel Palembang Hotel & Residence

Property class: 4

Choose dates to view prices

Located close to Palembang Trade Center Mall and Palembang Golf Club, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub, and a terrace. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P3,140
P3,799 total
includes taxes & fees
Aug 23 - Aug 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (1 Super King Bed)

A hotel room with a bed, a desk, a chair, a small table, a minibar, and a balcony with a view of greenery.

Deluxe Room (1 Super King Bed)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a sofa with a red pillow.

Deluxe Room, 2 Twin Beds

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room (Super King Bed)

A hotel room with a bed, a desk, a TV, a laptop, and a coffee table.

Superior Room (Super King Bed)

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a small table, and a sofa with a red pillow.

Superior Room, 2 Twin Beds

  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite

A hotel room with a bed, a desk with a chair, a television, and a large window.

Family Suite

  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a sofa, a dining table, a TV, and a view of greenery outside.

Junior Suite

  • 68 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room (Premium King Bed)

A hotel room with a bed, a desk, a chair, a small table, a minibar, and a balcony with a view of greenery.

Deluxe Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room (Premium King Bed)

A hotel room with a bed, a desk, a TV, a laptop, and a coffee table.

Superior Room (Premium King Bed)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Palembang, Novotel Palembang Hotel & Residence is connected to a shopping center. Pulau Kemaro Pagoda and Ampera Bridge are notable landmarks, and travelers looking to shop may want to visit Palembang Trade Center Mall and Palembang Indah Mall. Looking to enjoy an event or a game? See what's going on at Jakabaring Stadium or Jakabaring Sport City. Spend some time exploring the area's activities, including golfing. Visit our Palembang travel guide
Map
Jalan R Sukamto No 8a, Palembang, South Sumatra, 30127

What's nearby

  • Palembang Trade Center Mall
    8 min walk - 0.7 km
  • Palembang Golf Club
    15 min walk - 1.3 km
  • Palembang Indah Mall
    8 min drive - 8.1 km
  • Ampera Bridge
    8 min drive - 9.5 km
  • Jakabaring Stadium
    8 min drive - 6.3 km

Getting around

  • RSUD LRT Station
    7 min drive
  • Kramasan Station
    17 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II)
    32 min drive

Restaurants

  • Coventown
    13 min walk
  • The Forest Cafe & Resto
    10 min walk
  • Ta Wan Ptc Mall
    9 min walk
  • McDonald's
    10 min walk
  • KFC
    10 min walk

About this property

Novotel Palembang Hotel & Residence

  • Upscale hotel near Palembang Trade Center Mall
  • Located close to Palembang Golf Club and Jakabaring Stadium, Novotel Palembang Hotel & Residence provides an adjacent golf course, a nightclub, and a terrace. Take some time to relax at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Other perks include:
    • 2 outdoor pools and a children's pool, along with pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a computer station
    • An elevator, a 24-hour front desk, and a TV in the lobby
  • Room features
  • All 196 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 43-inch LCD TVs with cable channels
    • Balconies, coffee/tea makers, and daily housekeeping

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  • Parking included
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The price is P1,953
P2,363 total
includes taxes & fees
Sep 1 - Sep 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 220,000 for adults and IDR 110,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 13 meeting rooms
  • 15,608 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • At least 80% organic food
  • Ballroom
  • Built in 2003
  • Designated smoking areas
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 220000 for adults and IDR 110000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 0220101282961

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Novotel Palembang Hotel & Residence have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–8:00 PM.

How much does it cost to stay at Novotel Palembang Hotel & Residence?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Novotel Palembang Hotel & Residence on Aug 23, 2026 start from P3,140, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Palembang Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Palembang Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Novotel Palembang Hotel & Residence?

Check-out is at noon.

Does Novotel Palembang Hotel & Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 350000 per vehicle applies.

Where is Novotel Palembang Hotel & Residence located?

Located in the heart of Palembang, this spa hotel is within 1 mi (2 km) of Palembang Trade Center Mall and Palembang Golf Club. Museum Balaputra Dewa and Kemaro Island are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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