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"Great staff"

"Good"

"No early check in available but the staff are very accommodating by allowing luggage storage until 3 PM check in, would recommend this hotel as it is very close to most attractions and main subway hub"

"Property location is 10/10, which is the best part about this hotel. The rooms are extremely tiny, no amenities, the elevator is very slow and requires a long wait most of the time. The breakfast is on the 27th floor which provides nice views, but the selection isn’t great and the coffee machine had the “needs cleaning light” on all week. Coffee was undrinkable. Overall the hotel is okay - location is awesome, but otherwise underwhelming. "

"Tokyo style hotel in Seoul. Positive: Very clean for the price. Negative: Lacks amenities. Mitigant: Buy your own toothbrush, toothpaste, beer, beer food. The front desk person will tell you to buy from the vending machine, but choices and prices are limited. I bought tooth paste & brush there, but for beer & some nuts, I went around the block to a convenience store instead. To me this Toyoku was excellent, hence I leave a review, because I value cleanliness above all. I don’t sleep well if it looks or smells bad, but I slept better than last place. For this price, in Gangnam, it’s very clean, hence, one of the best in value."

"Generally pretty good. BUt there are a few thing they can repair in the room."

"The staff and kind helpful and friendly. Made a luxurious stay warm and homey"

"Housekeeping is not doing good job of cleaning all of recycled bottles either not picking them up or pick up the wrong thing. They can go for many days not doing it. When they did, they are mistaking and trashing a pair of expensive Birkenstock shoes instead."

"We wanted to watch Netflix of our account(this hotel doesn't provide any) on the TV in the room, but all three different staff members attending to the matter, they were unable to implement a solution after a significant delay."