Pajonal Hotels

"Disappointed"

"Very private, very helpful staff"

"Amazing grounds! GOLDEN FROG is right up against a hill with clouds coming in in the morning. Ample breakfast, Grazing Trail nearby and it is possible to walk to town. I lived it! The Family Suite was perfect for my son and I."

"This property is stunning. Service was first class and the rooms are spotless and beautiful. Beautiful spa and facilities. Stay here. "

"Excelente propiedad, instalaciones limpias, completamente equipadas, la comunicación con el staff siempre fue oportuna. Los chicos que se encontraban alrededor de las villas siempre muy dispuestos a ofrecer ayuda. Espectacular vista al mar. Definitivamente volveríamos. Muy recomendado"

"We had a wonderful stay! The hotel feels fresh and modern, and the cleanliness is top-notch. What really stood out, though, was the staff—they were so welcoming and helpful throughout our trip. We’d recommend this place in a heartbeat"

"Like others say, this place has so much potential but fails currently! The few good things - the bed was comfortable, the pool is nice, the beach view when the tide is in is great. The hotel is older and needs repair, the grounds need upkeep. Sidewalks, paths and stairs were dirty and had branches, leaves and large puddles of water to walk thru. The white stairs were steep and wet. Breakfast was supposed to be included but there is no breakfast menu and when we asked what was for breakfast, we were told omelets, coffee, juice, & bread. So we ordered 2 cheese omelets with mushrooms and onions only, bread & juice. My husband didn't eat his omelet because it came loaded with green peppers too. When we went to checkout, we were charged $28 for breakfast! She said free breakfast was continental - bread & coffee or tea only! She wouldn't relent when I told her the waiter said it was omelets, there's no menu or sign explaining it, nor when I said our order was wrong and we barely ate any of it. The staff is the biggest problem here - especially the older woman who appears to be the owner or manager. She was not welcoming or friendly at all - she tried to say we didn't have a reservation until I showed it to her on my phone and although they have a restaurant on-site, she told us we should go next door for dinner - which we did and it was great! I wish we had stayed there instead - it was cheaper too! It's sad, this could be such a wonderful place with just a few simple changes!"

"Great place"

"Location is not OK on Waze, first write to then to give you exactly location, name is wrong, is not Hotel is Gorgona Beach House. Pool was dirty, not plenty parking lots, there is a stair very badly designed, do not hold the stairs sideways, there is no kitchenette as it says, there is no table, neither chairs, and you need to call or chat everytime to open the gate that is closed for safety resons."