Pacific States hotel rooms a the Design Hotels

"All but one front desk staff were not pleasant to deal with and do not prioritize guests."

"Staff was great!!! "

"The service is absolutely wonderful and so is the hotel, well located. But we each have three devices so that means we need six outlets and it was hit and miss in the room because all the plugs are everywhere. I think they should be more located in one place…..that was frustrating. "

"Guest shouldn’t have to pay that much for parking but other then that it was good "

"Have all restaurants , shops perfect"

"Easy airport access. Walkable to restaurants."

"The room was clean but the bed was very firm. The bathtub wouldn’t drain after its first use but they did fix it the next day. The breakfast was incredible. The staff were cheerful and helpful. It was in easy walking distance of everything I wanted to do while in San Francisco. I did however only had a view of the commercial air handler and roof, nothing else! That was the most disappointing, anything aside from the mechanics of the building and roof would have been appreciated. "

"The airport shuttle was easy to take and the driver was very kind"

"My mirror had blood all over it when I checked in, and in spite of days of calls to the front desk an assurance it would be cleaned, it didn’t. On the third day I demanded a new room as my toddler was trying to touch it and clearly they don’t clean."