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"Clean room, great staff, hotel was in a nice location. The staff were nice to us and our son. "

"Room was dirty when we arrived. Went to go to the poll but no towels and a sign stating that an attendant would return in an hour "

"Room was fine, a little on the small side. Overall it was fairly clean, but the back and the base of toilet needed a lot more attention. Hotel seemed quiet overall but the room doors slam very loudly. We arrived about 45 minutes before the standard check in time (3pm) and were told we’d have to pay $60 to check in early, so that was frustrating. Parking is $25/night so don’t bring a car unless you’re fine with this hefty additional charge, and if you do have a car, use the pull through lane by the lobby to stop for check in, don’t park in the lot - another person parked to come in for check in and was given a parking ticket in that short time! Gym is nice, but our daughter was disappointed there was no pool. "

"Clean Room"

"From the time you check in and out, the dtaff are extremely helpful and polite"

"Great view from room"

"We were seeing a broadway show at the Queen E and Hotel Willow was so convenient "

"Breakfast was ok. I am not a huge processed food person… pre packaged. I was ok with boiled eggs and sugary yogurt but the tiny highly processed sausage patties and eggs weren’t amazing. Coffee is so very weak it wasn’t good. Really. Dirty water. The rest of the stay was good. "

"Room was spacious and clean. Had to ask for slippers as there were none in room. We experienced the same slipper deficiency on our previous visit. Also had to wait an hour to get valet to retrieve our car."