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Oriental Hotel Universal City

4.0 star property
Hotel with a restaurant, a quick walk to Universal Studios Japan

Choose dates to view prices

Photo gallery for Oriental Hotel Universal City

Property entrance
Lobby
Daily buffet breakfast (JPY 3300 per person)
In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception
Oriental Hotel Universal City, near Osaka Aquarium Kaiyukan, offers guests free daily manager's receptions and in-room WiFi. The property includes a restaurant, snack bar/deli, and ballroom. The 24-hour front desk staff provides tour and ticket assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is P9,218
P10,140 total
Oct 16 - Oct 17

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 25 of 25 rooms

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(47 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 54 sq m
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

Highlights

Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Blackout drapes/curtains
Private bathroom
Toilet with electronic bidet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout drapes, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4

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About the neighborhood

Located in Konohana, a neighborhood in Osaka, Oriental Hotel Universal City is near a train station and near theme parks. Tsutenkaku Tower and Osaka Castle are notable landmarks, and some of the area's popular attractions include Universal Studios Japan and Osaka Aquarium Kaiyukan. Looking to enjoy an event or a game? See what's going on at Kyocera Dome Osaka or Intex Osaka.
Visit our Osaka travel guideOpens in a new window
Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Kyocera Dome Osaka - 6 min drive - 5.1 km
  • Intex Osaka - 7 min drive - 6.7 km

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Itami Airport (ITM) - 35 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬3 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬4 min walk
  • ‪マリオ・カフェ＆ストア - ‬8 min walk
  • ‪ポートダイニング リコリコ - ‬5 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Oriental Hotel Universal City

Upscale hotel near Universal Studios Japan
Located close to Osaka Aquarium Kaiyukan and Kyocera Dome Osaka, Oriental Hotel Universal City provides a free daily manager's reception, a restaurant, and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • A front-desk safe, tour/ticket assistance, and a ballroom
  • ATM/banking services, a vending machine, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 330 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and tubs or showers
  • 49-inch Smart TVs with Netflix, Hulu, and streaming services
  • Mini fridges, children's slippers, and digital channels

Similar properties

Property entrance

The Park Front Hotel at Universal Studios Japan

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 2,166 reviews
The price is P11,315
P13,692 total
Oct 19 - Oct 20
The Park Front Hotel at Universal Studios Japan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 3,000 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Frequently asked questions

Is Oriental Hotel Universal City pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Oriental Hotel Universal City?

As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Oriental Hotel Universal City on Oct 16, 2025 start from P 9,217.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Oriental Hotel Universal City?

Self parking is available for JPY 3000 per day. Limited spots are available.

What time is check-in at Oriental Hotel Universal City?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Oriental Hotel Universal City?

Check-out is at 11:00 AM.

Where is Oriental Hotel Universal City located?

Located in Konohana, this hotel is 0.2 mi (0.3 km) from Universal Studios Japan and 3 mi (4.8 km) from Kyocera Dome Osaka. Osaka Aquarium Kaiyukan and Dotonbori are also within 6 mi (10 km). Universal City Station is 5 minutes by foot and Ajikawaguchi Station is 9 minutes.

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Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1066 reviews
Rating 8 - Good. 247 out of 1066 reviews
Rating 6 - Okay. 88 out of 1066 reviews
Rating 4 - Poor. 27 out of 1066 reviews
Rating 2 - Terrible. 29 out of 1066 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Sep 2025

10/10 Excellent

DASHENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On USJ street, very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Great for family.
Stayed 1 night in Aug 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, close to the train station and just a couple minutes from USJ.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk to usj, surrounded by shops and food options.
Stayed 3 nights in Jul 2025

10/10 Excellent

minjia

Liked: Cleanliness, property conditions & facilities
Very close to universial and staff very friendly
Stayed 2 nights in Jul 2025

6/10 Okay

George

Small rooms and expensive but free food and amazing location- overall great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
The Oriental Hotel Universal City is fantastic — perfect location right next to Universal Studios Japan, clean and comfortable rooms, and a friendly staff that makes you feel welcome from the moment you arrive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cornelius

Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent choice for anyone interested in visiting Universal Studios Japan
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco

Really close to the park
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Japan and stayed here because it was next to the Universal Studios place in Japan. I'm so glad we stayed here. Everyone was friendly and being next to the park made this trip very enjoyable. The rooms were clean and had nothing bad to report. No news is good news and everyone was very kind.
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The property was well secured, in a perfect location. Everyone is really nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kunwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ I had a wonderful stay at Oriental Hotel. The rooms were very clean, spacious, and comfortable, which made the experience truly relaxing. The breakfast was excellent, with a great variety of fresh and delicious options. I also really enjoyed the lounge access, which was a fantastic bonus — comfortable seating, great ambiance, and a perfect place to unwind. Overall, the hotel exceeded my expectations in every way. Highly recommended, and I look forward to staying here again!
Stayed 3 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Universal. Our room view no very enjoyable. Really good services with free food in the afternoon for customers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and tasty breakfast to start the day. Love it.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Stayed 2 nights in Jun 2025

8/10 Good

Wai Ki

Liked: Cleanliness, amenities
The location was good but there was quite a lot of noise with the cleaners in the morning next door at 8:am. The views were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a great welcome lounge with live kitchen service!
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious for a family of 3. It was clean. The downside was there was no washer and dryer to wash our clothes and food was just limited to whatever was in City walk. I would highly recommend this hotel to others and it’s very close to USJ. I hope to stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

YINGLU

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and my daughter love it
Stayed 1 night in Jun 2025

8/10 Good

Atsushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and I will recommend others. Only…. Because the volume of TV was limited, TV wasn’t loud enough but all voices of other people from a floor.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus is our second time staying at thus property and we highly recommend it. It's located on the citywalk which made it extremely convenient to get to Universal Japan (3-5 minute walk). There are tons of shopping and dining options, as well as a restaurant located at the property. The staff was friendly and helpful. They offer luggage storage too. The rooms are clean and have enough room for families. They offer amenities such as toiletries which is helpful when you gave forgotten something. The hotel us located by a metro station. Its only a 5 minute ealk. It was nice to have the accessibility of being able to have the access of the metro so close. We were able to jump on to explore Osaka (Dotonbori, Umeda, and Shinsekai areas, etc.). We will stay at this property again. We have enjoyed our stays!
Stayed 2 nights in Jul 2025

4/10 Poor

Diamond

Disliked: Amenities
Upon arrival staff did not fully detail in their welcome message what was offered. The breakfast buffet was horrible. Management was not helpful in providing taxi company information unless it was booked through the hotel directly. The couches in the main are were stained. The hotel had a slight odor. The only positive was the room size was good and the location was great.
Stayed 4 nights in Jul 2025