Oiwake Hotels

"Clean room, accessible and walkable distance from train station and outlet. Shuttle to train station is pretty convenient. Luggage delivery service made a huge difference especially travelling with kids. Breakfast was an added bonus and much needed to start our day."

"Dinner is great! Onsen facilities are great! Place is clean and has a traditional ryokan vibe as described. Must come!"

"Great stay! Will recommend Indigo if you have a car In karuizawa. Not sure if plublic bath has authentic mineral bath though. "

"Breakfast is really good, they are many choices, all taste great! In-room hot-spring bath is very relaxing with good views. It would be even better if the front desk staff could understand more English."

"2nd time in this hotel, was definitely less good than the first time, dinner was amazing but breakfast had a lot of issues, my pregnant wife had bottle cap in her salad and our coffee we ordered for breakfast never came, expect more from an hotel at this price point, we will probably not come again "

"Great friendly place "

"Room space and amenities. Housekeeping was excellent. Very nice bar. Staff were friendly even with limited English. Enjoyed the private bath. Great location near to old Karuizawa street. Quiet luxury to sum up description of this boutique hotel."

"good"

"What a beautiful hotel with nice location near the forests! Amazing staff which are always so friendly and helpful! While the Onsen are a great endind for each day! "