"Front desk staff and cleaning staff were great. The hotel is not. The pool area looks like an old school prison pool. Totally not inviting. We didn’t use it once during our eight day stay. The sliding door in our room didn’t close properly. There were people smoking in the alley outside our room and because the door didn’t close, the smoke kept coming into our room. We booked two rooms and requested they be adjoining. Unfortunately the door to join the rooms wouldn’t open despite multiple attempts.
The breakfast is subpar. I don’t understand the reviews saying the food was good. It’s a little better than cafeteria food at best. There was loud construction noise at the hotel from 8 am to 4 pm M-F. Also, not the hotel’s fault but good to know, there are chickens and roosters in the area that start making noise at 3 am. Apparently chickens are sacred in Hawaiian culture so they are abundant in this area. The only good thing about this hotel is the location. It’s literally a block from the ocean. Despite it’s location, I would not stay here again."