Just a short walk from Carrow Road, Holiday Inn Norwich City offers a comfortable stay with a gym, WiFi, and dry cleaning. Enjoy breakfast at the on-site restaurant and relax with evening drinks at the bar.
Located close to Norwich Riverside Walk and Norwich Castle, Holiday Inn Norwich City by IHG provides dry cleaning/laundry services, a bar, and a gym. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
A 24-hour front desk, a front-desk safe, and 1 meeting room
A banquet hall, multilingual staff, and smoke-free premises
Guest reviews say great things about the helpful staff and location
Room features
All 150 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
Bathrooms with tubs or showers and free toiletries
Flat-screen TVs with cable channels
Free infant beds, electric kettles, and daily housekeeping
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 7.95 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Holiday Inn Norwich City by IHG pet-friendly?
Yes, Holiday Inn Norwich City by IHG allows dogs (limit 2 total). There's a fee of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Holiday Inn Norwich City by IHG?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Norwich City by IHG on Jun 21, 2026 start from P5,157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 7.95 per night.
What time is check-in at Holiday Inn Norwich City by IHG?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Holiday Inn Norwich City by IHG?
Check-out is at noon.
Where is Holiday Inn Norwich City by IHG located?
Located in the heart of Norwich, this hotel is within a 5-minute walk of Carrow Road Stadium and Norfolk Broads. Norwich Riverside Walk and Norwich Cathedral are also within 1 mi (2 km). Norwich Station is 9 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff were friendly but were unable to change my room which was not ideal. I was given a disabled room- the fittings were heavily rusted, the shower flooded the entire bathroom and the sink was badly chipped. A deep clean of the room is also required
My husband and I stayed here for two nights.
No complaints. Room was clean and comfortable. The bed and pillows made for a perfect sleep. Close proximity to many stores and about a 15 minute walk to Norwich City Center.
Denise C
Stayed 2 nights in Apr 2026
Verified
10/10 Excellent
Jason
Apr 12, 2026
Liked: Staff & service
The room is a little tired and so is the bathroom. But the bar and reception is nice plus an added bonus- some really lovely and helpful staff 👍
Jason
Stayed 2 nights in Apr 2026
Verified
6/10 Okay
Hipolito
Apr 4, 2026
Liked: Staff & service, amenities
The location was good, the room was average and the pillow was terrible. T
Unbeknown to us we had booked on a ‘footy’ weekend! But it made no difference to the hospitality of the staff. Friendly, efficient, helpful. Room was spacious and comfortable and clean. Breakfast was excellent with wide choice and catered well for me with a gluten problem. Highly recommended
The hotel, room, staff and service were excellent. The bed not so much. Very hard and sagging towards the middle. Nevertheless a pleasant stay and we will be back.
Christopher
Stayed 1 night in Feb 2026
Verified
8/10 Good
Gema
Feb 1, 2026
Liked: Cleanliness, staff & service
The room was comfortable, and the staff were very kind and helpful.
Gema
Stayed 1 night in Jan 2026
Verified
8/10 Good
Rachael
Jan 28, 2026
Liked: Cleanliness, staff & service, amenities
Great staff and good size room. Only downside was the heating didn’t work. They brought me extra blankets (very quickly) and apologised but it was a cold night.
Great breakfast
Ideal location for the football or a trip into Norwich if you don’t mind a short walk.
Stay was good, however parking was a bit difficult if you arrived later in the day due to lack of spaces and shared with Football ground.
Christopher
Stayed 1 night in Jan 2026
Verified
8/10 Good
Sharon
Jan 17, 2026
Nice friendly staff
Sharon
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Kelly
Jan 13, 2026
We booked the holiday inn Carrow Road as perfect for our stay. We was celebrating my birthday on NYD so booked for NYE forn2 nights so we an go to Norwich City. Reception was outstanding and very efficient. We was upgraded to 6th floor and had football pitch view of the stadium.
The room was quite large but it was very dated and tiresome. There was one chair by a desk, no plug sockets by one side of the bed, the complimentary fridge had 1 can of water, 1 can of Pepsi and 1 packet of crisps but yet there was 2 Adults staying, they was not even replenished the following day as we was there do 2 nights.
I made the mistake of booking in my name as my partner is a IHG member platinum usually he will get drink voucher.
Friendly welcome at reception, a large clean room with 2 double beds and a view of the football stadium. Good bar and lounge area with big screen tv. Breakfast was fine standard hotel buffet. Good location and a comfortable stay.