Budget Hotels in Northwestern New Mexico, New Mexico

"Best location in Escondido, Big parking lot with lots of lights,very safe and quiet I love this place "

"Like the hotel because it has a shuttle service to airport."

"The staff was very rude and disrespectful. If they don't allow local guests who recently moved no chance to change my Driver's license yet. The girl at the desk said your canceled i said what excuse me, she then said loud you need to leave the premises. I asked what about the money I already paid up front and she said thats not my problem you need to hit up expedia about it. I made the reservation through Hotel.com she said they are all the same and i need to get off the property. I will make sure I tell everyone I know it's the worst place I have ever been to. What happened to customer service and respect "

"Very nice staff, but only one working the desk upon arrival at 4PM. We had to wait quite a bit and were in a hurry. The man checking us in was lovely. The main space is charming. The rooms are clean, but tired. "

"Solid breakfast: Varied and properly stocked"

"I was disappointed to see the lack of true New Mexico hospitality in what is supposed to be a heritage hotel. My husband was confused when he was charged an extra fee on check in. He asked what it was for. The desk clerk told him he was paying that fee because he had elected to stay at that hotel. Needless to say, that answer did not satisfy, nor did it show basic respect for a sincere question. A fee should not ever be charged without a polite, concrete explanation for what it is for. It definitely wasn't for breakfast or complementary coffee stations. I'd say to the owner, because we were so disappointed, I actually looked him up, you are getting very rich on these hotels that used to be so charming and authentic. But your hotel seems like every other of the growing number of places that advertise well and ultimately have no actual respect for everyday travellers. We thought this one would be different. Unfortunately, it is not. Next time, AirBnB for us in ABQ. "

"No"

"Great restaurant, extremely friendly and helpful staff"

"Pool was not available. When booking you should provide information on the website of any "maintenance closures" so that prior arrangements can be made. Specially during spring break when families are traveling for a fun weekend getaway. Even though your sister property was available for use, I did not want to leave the hotel to go swimming. It's an inconvenience. Also, you all did not provide a refund or credit for amenities being that your pool was not in service. Your elevators, only one was working and the wait times were long. The planning was not accordingly due to all the people that booked that weekend we were there. Your property was not prepared! "