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"Rooms were cleaned later in the day, allowing you to sleep in without interruptions. The cleaning staff was very friendly, efficient, and accommodating. The spa was accessible, but the hot tub was cold. They have a good variety of fitness classes. I highly recommend attending Yoga with Lauren. The Zumba class ended up being fun, but the instructor seemed to be in a bad mood at the start of the class. I was almost discouraged from going to the class because of this non-welcoming aura. However, all the other spa staff were very accommodating and sincere. The pool area is really nice. They have music playing, volleyball nets, a slide, lazy pool and two sizeable pools. Be aware that the poolside bar closes early (5pm at the time of my stay) on Fridays. In the courtyards, the old pools have been replaced with shaded turf, which is really nice for various types of events or simply having a space for kids to run around. Restaurant menu items average about $20. All in all, it was a very enjoyable stay. I would definitely stay again, but I probably would not attend the Zumba class again to avoid that unpleasant interaction."

"Very enjoyable"

"Overall good spot, it seemed a bunch of repairs were going on with part of the waterfalls. My “falls view” room was not as expected. The staff at the pool cafe were really great, Jewel was very friendly and nice! Check in and out was a breeze The beds were hard tho so sleep wasn’t as easy to get"

"Clean room, nice staff "

"Very clean and calm"

"The staff is always very professional and friendly. I always stay here when I visit Phoenix. "

"Clean "

"very good hotel & clean, all staffs are very nice"

"I like this property. I’m not a fan of no longer having coffee or water bottles in the room. But everything else is good"