Hotels with Spa in Northern Phoenix, Phoenix

"Decent property. Was expecting more for the money. It’s an older property that has not been taken care of. Run down. Water park has many issues. Lazy river had extremely hot water, each pool was a different temp - some super hot some super cold. Not enough chairs, the tubes are all different sizes not enough in rough shape. Property needs love. Truly better hotels out there. Advertised as way better than it is in my opinion. "

"I had a great experience staying at Best Western. The property was very clean and well-maintained, and definitely worth the price. From the moment I checked in, the service stood out. Ashley at the front desk was incredibly friendly, welcoming, and professional—she made the check-in process smooth and easy. Breakfast the next morning was just as impressive thanks to Diego. He was awesome—very attentive, hardworking, and clearly takes pride in his work. Everything was organized and well-kept, and his positive attitude made a big difference. Overall, great value, great service, and a clean, comfortable stay. I’d definitely come back!"

"Great staff, Noah was great! "

"yes "

"Did not have TV in room for entire stay. Reported this multiple times!"

"A lot of shopping options around hotel. Bed was comfortable but room and property are in need of upgrade. Hotel from the 90s. "

"The staff was superb-very friendly. Way over priced for what you get. Felt something on my feet in bed-it was a CRICKET! The bed was comfortable, but the room felt run down and not sparkling clean. There was no soap by the sink and the AC made terrible revving noises all night. There was a flood in the kitchen area in the morning, so the staff cancelled breakfast. My husband and daughter were very disappointed. Breakfast may have redeemed the stay, as they are big breakfast eaters. I am not, so it didn't bother me. They should have at least put out bread and fruit in the lobby while they mopped. Would not stay here again. We've staying in nice places that were $60 a night, and this one was $230!!"

"We loved everything about the jw except the pool was so overcrowded and no chairs by 9am because people save them all day. We paid a lot of money to stay here and apparently they let you buy day passes for the locals and it was just many people at the pool. So if you are coming for the pool, I would stay somewhere else."