Northern Phoenix hotel rooms a the Benchmark

"It was an ok place for the price. But my room never got cleaned before and during my stay. Never got replacement of clean towels. "

"I feel like everything about the pictures of this place looked better online. In real life, it was just okay. There are a lot of people sharing the space. It's fun if you have a big group. "

"Ample parking, comfortable bed and air conditioning was great"

"Lovely pool with waterfalls, cold water though. Spa experience was very good! Highly recommended massage. Our room looked pretty dated. The dresser drawer literally wouldn't close. Don't bother paying for a poolside. We were down a hall with 0 view front or back. Talked to resort host, they offered 0. Bar/Restaurant nice. It was super busy, but still great service, especially by older gentleman bartender. "

"Always have a good stay there. Staff is always friendly and helpful"

"Room was filthy, blood stains on pillow, Hair in the tub and the bed. Booked for two nights on Expedia. Went out for the day after our first night and came back to discovered they packed half of our stuff up and only booked us in the room for one night. Had to deal with the site manager to have this corrected. Hard to get up the stairs to our room because homeless people were burning meth on tinfoil on the stairways. Junkies and homeless everywhere…. Second worst place I’ve ever stayed in my life.. "

"Perfect set of amenities, location and upscale feeling. The attention to details including maintenance is evident and refreshing. "

"Dirty room. Cigarette and marijuana smell in room. People roaming and staring. Not safe. "

"Everything was wonderful, room cleaned, towels cleaned shop nearby "