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"Breakfast buffet was better than the chain hotels - healthy choices and not as carb heavy. The room was clean and they had more amenities like a bathrobe and umbrella hanging in the closet. The only issue was the walls were not well insulated. When I had neighbors, I did hear them. "

"The STAFF!! So friendly, chipper, smiley, warm - the bellhops/valets, in particular, all seemed to love their work and their jobs and get along so well with one another. Their enthusiasm was palpable! I travel over 150 days/year for business and I can’t remember the last time I saw a more jovial team. Bravo! Housekeeping was also very friendly. "

"We love our stays at the Portola Hotel- close to everything- we can walk to eat, or see the bay or wildlife. We also really like the open area first floor- great place to hang out, work, eat or drink."

"Rooms are clean, staff are friendly, initially issues with the room was rectify quickly and smoothly. Even provided a spare room whilst my original room was being sorted."

"What a great location "

"I like hotels that provide free water and coffee. Easy parking at a nearby parking lot, short walk to the Embarcadero to watch the NYE fireworks. At night it was a little loud (cars and other vehicles). "

"Everything was amazing, thank you for everything with friendliness and professionalism. Perfect area to stay"

"Yes."

"The hotel is in a excellent location, the room was comfortable and the staff were very friendly specially the ones who work in the garage area "