"I can see why this place is rated 8/10. I would agree with that overall. Some pros: it is excellent for location, as it is in a prime area of the city, close to a lot of sites and accessible by transit. We didn't drive but parking is a nightmare in Chicago. I wouldn't blame the hotel for that. The room was very spacious, huge ceilings, giant closet, comfortable bed, lots of windows, renovated, and clean. It is a very nice, art-deco style of building, well maintained with some old charm. The cons: the light woke us up every day, as there were no internal curtains, just decorative ones. This needs to be changed immediately. Also, there was no climate control. It was either on or off. You could control the fan speed but that's it. A lot of people complained that the toilet was running. Ours wasn't. The room got noisy at times but that's also not the hotel's fault, as we faced a main road. Keep that in mind while choosing a room. The staff weren't overly friendly but were professional and seemed helpful. For what we paid, it was well-worth the price, as Chicago can get very expensive. Kanye West happened to be performing there for two of the three nights we were there. I think we booked before this announcement or we would've had to pay triple. So, we can't really complain about value."