North Star Hotels near Anchorage

"You know there was hardly any breakfast food because they were apparently understaffed, on Mother’s Day all you could have was toast!!! The housekeeping did not come AT ALL even though we were there for three nights!! I had to go down and ask for garbage bags and more towels and put our dirty ones out in the hallway. The hair dryer was completely missing and must have been pulled out of the wall, there were just holes where it should have been. The gym equipment was 1/2 out of order as was one of the dryers. The only staff member that was helpful and at least tried was Joolah. (Hopefully I spelled his name correctly) "

"Smells musty and looks dirty No hot water for showing"

"Beautifully designed and executed property. Having access to a restaurant and a barista was very convenient. The beds, linens, and amenities were perfect. The staff was always very helpful."

"The room was great, but please hire more staff. It took us 2 hrs to be served our food in the restaurant. One person was in charge of everything, which was no fault of their own. At breakfast the coffee ran out & it took way too long to bring more. Once again one server was in charge of cleaning their own tables & helping people."

"The renovations in the main area was beautiful but the bedding was less desirable. Poor pillow quality. Food for breakfast buffet was excellent but the dinner food was not very good."

"Lots of trash and cigarette butts in the parking lot otherwise a nice day A little maintenance would be nice"

"Great stay "

"Staff never answer the phone and were very rude upon check in. "

"Staff was friendly and accommodating, as with extra shuttle service, finding restaurants, etc. Breakfast was complete and good. Location is good for our needs. Everything looked updated and fresh."