Normandy Isle hotel rooms a the Highgate Independent

"Decent hotel with some problems. The lobby closes at night and you have to push a button for someone to let you in. Also there is only one person working at night (at least thats what we were told). We needed towels at night and had to go pick them up at the lobby because there was only one person working the front desk. The biggest problem was when there was a party going on in one of the nearby rooms and the lady working the front desk said she could not go because she was, again, the only person working the front desk. The breakfast was good and the location was near the airport. "

"Nice location easy to find. Just don’t park on the street, you will get a parking ticket like I did. No issues with check-in or checkout. The free towels and beach chairs are a nice extra."

"Overall good experience. Close to airport and cruise port. "

"Convenient location, decent breakfast, nice decorations, friendly staff. Unfortunately we were woken up by loud street fighting outside - not the property's fault. Felt safe inside."

"Beautiful property. Helpful staff. "

"Many of the staff did not speak English unable to help with questions. No available coffee, water or ice. Carpeting stained and filthy. Elevators not working and had to carry luggage. The food at restaurant was excellent but wait time and service very slow. "

"Hotel was clean, bed comfortable, but moldy smell made it almost unbearable. "

" The hotel itself was really nice and in a great location if you want to be close to popular spots in Brickell. However, the experience was kind of ruined by the staff. The people working at the pool were rude, and the staff at the restaurant on the pool level were the same way. Also, if you’re planning to wear a cute or fashionable outfit, be careful.. they might not even let you in. They definitely gave off a “better than everyone” vibe, which wasn’t it at all."

"Perfect location for pre-cruise stay. Gorgeous hotel and suite with outstanding gym and amenities. Will definitely stay again. Highly recommend "