Norman Cross Hotels

"Really nice hotel, loved it, breakfast was amazing, bar was lovely for drinks "

"Breakfast was good value "

"Left early before breakfast. But reception lady offered tea. Very nice of her"

"The room was really clean, the staff were really nice and helpful, while I didn’t eat here the bar and dining area were super clean and looked beautiful. The whole place was decorated really nicely. In my room they even had a chair that was big enough for me to comfortably sit in which is rare given that I’m morbidly obese so it was a very pleasant surprise. Finally to say that I got the BEST night sleep of my life here is an understatement, when they say they have blackout curtains they mean it - I woke up at mid day and briefly couldn’t figure out if it was day or night. I will ABSOLUTELY be staying here again when I’m next staying in Peterborough."

"Excellent breakfast. The cleaner also ran out to return our Kindle which we left behind after check out. So a big thanks to the staff. "

"Good hot breakfast "

"Parking was fine, plenty of space. Hotel very dated and in need of updating. Room odd!!! Massive pillar type thing in middle of room which had a tv attached to it. Tv was too big for said pillar and caused an obstruction. Room was really cold on arrival and the remote for the heating didnt seem to work. Staff were quick to rectify this for us but it didnt get much warmer. We didnt have breakfast so cant comment on that. Overall, i wouldnt stay again unless we were attending another event hosted by the hotel"

"I was surprised to find out that you had to pay £5per day for using there car park even if you were staying or visiting hotel also the room don’t have usb sockets in the room so make sure you bring a plug. I am a diabetic and needed to keep injection in a fridge over the weekend guess what? No fridge in the room, you only get two English tea bags in the room and enough milk in the room for two cups of tea the room, the second day we got more milk but no more tea bags, for the price you pay for staying at the hotel you would expect the thing’s above to be part of the booking. "

"We have stayed here quite a few times now, our welcome is usually happy and warm, this time the member of staff was cold and uninterested. We are members, our account was not linked, we have never paid for parking in the past, this time it was demanded (however, on our astonishment the member of staff removed the charge) this is a stealth charge, a huge carpark out of the city centre should not be chargeable for hotel guests, this is disgusting! We normally love this hotel because it has easy uber links to the centre whilst still providing country walks, the staff are usually extrememly welcoming and interested in making your stay fantastic this time it felt flat and uneasy on arrival. Our room was as usual, and fairly clean however, the major fail of our stay this time was the duvet and cover, the duvet was miles too small for the cover this meant my husband was covered but i was covered only by the duvet cover not the duvet, i did not sleep. I reported this to the front desk on departure she said that they are available 24 hours, i said that in the middle of the night this would not have been an option, she offered a drink, we were leaving for a walk, it would not have been an appropriate resolve, i declined. Breakfast was good and extensive we really enjoyed this as usual. We are staying again in July and bringing my parents for birthday celebrations, i really hope we have the experiences we have been used to in the past, a warm welcome and a comfortable nights sleep."