Hotels with Restaurants in Norfolk, Virginia

"Our room was not cleaned. When we arrived there was a soiled rag left in the bathroom. The maid service emptied the trash but did not make up our bed. The desk when we checked in was v helpful as was the fellow at the desk on Tuesday afternoon/evening. Overall my impression is that maintenance of this hotel is not a priority for this chain."

"the room was nice. the view of the harbor was pretty cool. the staff was nice and helpful. and the hotel is in a good location so there was a lot to do within walking distance. but i ended up with a faulty toilet. maintenance came by to look into but i was not in the room at the time so im not sure how that went... i just know we ended up using the one downstairs in the lobby primarily. we also were given a set of towels that had clearly visible blood stains on them. so i didn't care for that."

"Everything was great"

"The room was very clean and the breakfast was delicious "

"We asked for a refund because the rooms were filthy, the tub was dirty, it smelled terrible, and we had to ask them to remove the wet floor sign from blocking the elevator door just so we could use it to take our toddler up in a stroller while we were unpacking, and so my son who is an active service member could take all of his stuff needed for his first duty station up with him. We had to buy pillows because what they had was the equivalent of a folded up sheet, and house keeping never came to the room to replenish towels or take out trash. I would give no stars if possible. The picture that they posted on their web site for a beach view was a lie, that was a picture a neighboring home. "

"Excellent, but needs a little drywall repair"

"This was no fault of the hotel staff but when we arrived, some guests were too close to the front door smoking Marijuana. I didn't see it but everyone could smell it. The hotel could use some renovations as we saw water damage on the walls in our room and the inner part of the bath tub was peeling/flaking. The shower's water pressure was terrible. We had double beds and thank goodness because the sheets had black stains on one bed. Hotel staff was amazing, very helpful and personable."

"Breakfast was expensive and inconvenient. Had to be ordered at the "bistro" counter and picked up. There was no bar. I had booked it with Expedia, which was fine, but it took way too long to check in. The staff was staring at the computer and typing and clicking for at least 15 minutes just for me. Parking in the nearby public garage was $13/day. The hotel does not have its own garage, and no voucher was offered for free parking, so I had to pay $25 for valet parking. The location was good, within 10 minutes walking distance to the marina and cheap regular ferry trips across the river to other interesting historical sites."

"Staff were very helpful and accommodating, breakfast was good. Rooms walls were stained could use a little more cleaning. Overall my experience was good !"