Nilaveli Hotels

"Terrible experience. Terrible customer care. The hotel was shut and they refused to refund me. We (my wife and my 4 year old child) arrived at the location and the gate was shut. The nice lady who was at the hotel (we were unable to speak to her in the local language) did not let us through the gate then called someone who told me that the hotel was under refurbishment hence shut. He actually suggested us to book an hotel nearby. I called the German number associated with the hotel and another...

"We stayed two nights here and paid approx 20000 rupees per night via expedia. This was a very simple/budget hotel and did meet my expectations for what we paid. Missing a lot of the basic necessities including hot water, toiletries/toilet paper, no kettle in the room, no coat hangers. The location is good, walking distance to the beach and there is a nice garden outside the rooms. Breakfast was included and was decent."

"Proprietaire vous aide pour votre voyage, bonne cuisine sur place, a 5 mn de la plage et du centre du village. Hotel pas au bord de la plage mais les hotels qui le sont de tourte vfacon sont un peu en retrait."

"We had a wonderful stay during low season at Jey’s Place. Both Jey and Anthony were so kind and accommodating, the rooms are spotless and the garden luscious. Morning coffee and evening drink on the patio outside our room overlooking the garden was a real treat. Would recommend this place and definitely come back ourselves! "

"Ne réserver pas cette hotel. Jai payé 3 jr via hotel .com arriver sur place je nai jamais eu ma chambre et jai ete gentilement mis dehor avec mon bebe 9mois . Et la plate-forme hotel.com aucune service pour réclamer un remboursement dune chambre que jai jamais reçue. Attention annarque "

"Staff is hopeless - not unfriendly but unwilling to help. We were 4 people sharing an apparment, but we could only have 1 key to the door. The reception is not open 24/7 that why, we had major problems only having 1 key. After many and long discussions with the staff, we gave and survived 2 days with just one key. The restaurant is expensive and food is bad. The appartment is nive. Kitchen, 2 bedrooms with bathrooms and a nice livingroom. There were good moments, but we will never come back"

"We had a great time and the communications with the owner were very easy. They were super quick to help us resolve a very minor issue. The apartment is in a great location, right on the beach. The apartment had useful items in the kitchen for people wishing to prepare meals themselves. Everything inside was in excellent condition. "

"Complication at the beginning, At the reception no record shows that we are booked also breakfast is not included, I have to talk to the owner of the hotel who lives other city and settled everything. After that everything went okay."

"New brand hotel, very clean and neat, located not far from the beach, very friendly and helpful staff."

"Des gens rares , d une grande gentillesse qui méritent d être connus Font beaucoup d efforts pour le client "