Niagara Falls - Western New York hotel rooms a the Best Western

"Great. Although I would have to win at the slots "

"Clean rooms, friendly staff, good wifi, but the breakfast was terrible. Me and my girlfriend got food poisoning. They really need to step up their breakfast for a hotel. Overall 2.5/5 because of the breakfast. "

"Hotel is beautiful well maintained friendly staff beautiful rooms "

"Under renovations and staff was horrible property manager was very rude"

"We had to change our room three times. The toilet had a leak, we had problems with the keys getting in to our room. And the front desk lady was mad with an attitude. I would never book with them again. "

"Rooms were clean"

"Food was great compared to all choice hotels ive been to, room Is spacious, cleanliness is fair. But i witnessed one incident while in breakfast , 2 old folks about to take breakfast to their room for someone cant go down becuase of some reason. Unfortunately,the kitchen attendant didn’t allow them. And she strongly said to talk to the front desk. "

"We were told our room would be ready in 45 minutes and when we came back they told us it still wasn't ready. After my Husband got upset they ended up switching us to a room that was ready across the hall. We don't know why it took my husband getting upset for them to not have done that in the first place."

"Very enjoyable. Staff were extremely helpful and friendly "