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Empress Inn and Suites by The Falls
2.0 star property

Victorian hotel connected to the convention center in Fallsview with 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Empress Inn and Suites by The Falls

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Balcony
Self parking (CAD 10.00 per day)
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Restaurant

Overview of Empress Inn and Suites by The Falls

Reviews
5.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Popular LocationClifton Hill8 min walk
  • Popular LocationFallsview Casino9 min walk
  • Popular LocationFallsview Indoor Waterpark15 min walk
  • AirportToronto, ON (YYZ-Pearson Intl.)82 min drive
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Room options

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Refrigerator
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Near Skylon Tower

Terrace/patio

Fairway Inn by the Falls

Fallsview
Free WiFi
Air conditioning
Parking available
Laundry
6.2 out of 10, (1002)
The price is P 2,490
per night
May 1 - May 2
Fairway Inn by the Falls

About the neighborhood

Niagara Falls

Located in Fallsview neighborhood, Empress Inn and Suites by The Falls is connected to a shopping center. Clifton Hill and Fashion Outlets of Niagara Falls are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Fallsview Indoor Waterpark and Niagara SkyWheel. Traveling with kids? Make time for Maid of the Mist, or check out an event or a game at Niagara Falls Convention Centre. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Visit our Niagara Falls travel guideOpens in a new window

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Fallsview Indoor Waterpark - 15 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • Skylon Tower - 6 min walk
  • Skylon Tower Revolving Dining Room - 6 min walk
  • Antica Pizzeria - 7 min walk
  • Chuck's Roadhouse - 2 min walk
  • Montana's Cookhouse - 7 min walk

About this property

Empress Inn and Suites by The Falls

Family-friendly hotel near Clifton Hill
Fallsview Casino and Fallsview Indoor Waterpark are located near Empress Inn and Suites by The Falls, which provides a free manager's reception, dry cleaning/laundry services, and car rentals on site. Free in-room WiFi is available to all guests, along with a bar and babysitting.
Other perks at this hotel include:
  • Limo/town car service, self parking (surcharge), and free newspapers
  • ATM/banking services, helicopter/airplane tours, and a porter/bellhop
  • A front-desk safe, concierge services, and luggage storage
  • Guest reviews say good things about the overall value, helpful staff, and location
Room features
All 80 individually furnished rooms boast thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/tub combinations
  • 32-inch HDTVs with premium channels
  • Balconies, refrigerators, and microwaves

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch plasma TV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

Is Empress Inn and Suites by The Falls pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of Apr 29, 2024, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on May 5, 2024 start from P 2,620.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Empress Inn and Suites by The Falls?

Self parking is available for CAD 10.00 per day.

What time is check-in at Empress Inn and Suites by The Falls?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Empress Inn and Suites by The Falls?

Check-out is at 11 AM. Late check-out is available for CAD 20 (subject to availability).

Does Empress Inn and Suites by The Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Empress Inn and Suites by The Falls located?

This family-friendly Niagara Falls hotel is located near the airport, within a 10-minute walk of Niagara River Gorge, Clifton Hill, and Fallsview Casino. Skylon Tower and Niagara SkyWheel are also within 10 minutes.

Empress Inn and Suites by The Falls Reviews

Reviews

5.8
Rating 10 - Excellent. 95 out of 837 reviews" "
Rating 8 - Good. 200 out of 837 reviews" "
Rating 6 - Okay. 192 out of 837 reviews" "
Rating 4 - Poor. 145 out of 837 reviews" "
Rating 2 - Terrible. 205 out of 837 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Zel

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed 1 day during weekend.tgank God it's only 1 day!!! Room is clean but not completely as you can still see some pringles lid at the back of the bedside table..and the poor hotel staff is alone without a manager... When the broken faucet handle was reported, he said that it will be reported on Monday one the manager is back... And we might be charged... I was like, WHAT??? i barely touched it and you're telling us that we caused it? Is this a scam? Placing a half-broken faucet knob so the customers will think that they broke it? Don't go to this place if you have some other place to stay....unless they will renovate it and improve their management..
Stayed 1 night in Apr 2024

4/10 Poor

Allen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The stuff there were very nice room was clean
Stayed 1 night in Apr 2024

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service
Clean and good staff
Stayed 1 night in Apr 2024

8/10 Good

jeffery

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Great stay will be back
Stayed 1 night in Mar 2024

4/10 Poor

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

brenda

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Did not feel that safe at night walking the neighborhood. Not well lit. Daytime was ok to walk. Around the corner I felt safe. Also the rugs need to be replaced/cleaned in the rooms. The rest of the place is tired looking with mismatched scrached furniture. The shower was great! Plenty of hot water and pressure. The motel next door is all boarded up making the area look like the slums.
Stayed 2 nights in Apr 2024

8/10 Good

Kirsten

Liked: Cleanliness, property conditions & facilities
It was very clean and quiet. It was within walking distance to everything and was an enjoyable stay.
Stayed 2 nights in Apr 2024

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really dirty sheets - has blood, ink, dried paint/mastic. Fridge had food from previous occupants. Overall gross.
Stayed 2 nights in Apr 2024