Newhaven Hotels

"Staff could not do enough to ensure we were made welcome. "

"Staff were lovely, helpful, polite and courteous throughout my stay. Had a lovely suite (401) which was right near the spa. The suites are away from the hotel, so even though there was a wedding going on when I arrived, it was nice and quiet in my room. Only one tiny thing I would say about the suite I stayed in was that it was a bit clinical... As in, it could do with a few ornaments to give it a more homely feel but only a personal thing so not essential. I had breakfast both days of my stay which was spot on. The only thing missing from the breakfast for me was the hash browns and black pudding, but it didn't stop me from enjoying the breakfast. All hot, plenty to choose from and nice surroundings. I had dinner in the evening served by polite, attentive & kind staff who looked after me the whole time I was there. The food... OMG! Probably the best fish & chips I've had for a long time! & For £19, you really are getting a bargain! The plate of food was huge. I also used the spa the next day which was clean, tidy and such a nice time. A bit noisy, but only to be expected when it's busy and it didn't spoil my visit in any way, so all good. Then had a back massage which was a perfect finish to my stay! Well done Ringwood! I would definitely stay again! "

"Lovely and clean the room staff was amazing definitely going bk "

"Great customer service. Rooms are a great size, but could do with some re-furbishment and has a lingering smell of smoke "

"Fantastic service , the concerge was very good "

"Our stay was just perfect in everyway there is a lovely homely feel at this hotel...very quirky and steeped in history The room was very clean, our amenities in our room was very good from the biscuits and tea bags etc to the soap on the sink and the shower stuff and moisturising lotion. The bed comfy and very big.. sheets etc were lovely and clean and laundered. All the staff very pleasant and polite and could not do enough for us during our stay.. we would definitely stay again"

"Room, staff, food all amazing ! Worth the extra to stay in the main building especially in winter months "

"Great stay as usual. Lovely staff. Lovely breakfast. "

"Fantastic stay, staff were amazing "