"The staff are friendly and helpful. The woman who seems to manage the on-site restaurant is exceptional. She was training two servers, one was an middle-aged gentleman who was having problems with the technology and efficiency and she was patient with him while also scrambling to make sure the guests were taken care of. The restaurant is good, although we only had breakfast there every morning. Coffee drinks are expensive but everything else was reasonable. Check in was great. Parking/valet is fine but $50 a night with in and out service. They just use a parking garage down the street, less than one-half block so you could probably park yourself for less. The carpet in the hallways on the second floor is in rough shape, worn to the point it should be replaced. No exhaust fan in our bathroom and creepy wallpaper. Normally I barely notice wallpaper and wouldn't mention it, but this creeped both my sister and me out! The a/c in the rooms is great and you can set the temperature easily. The clock in our room had never been set to daylight savings time and we couldn't find any way to set it. It's on the edge of the French Quarter so plenty of shops and fabulous restaurants, Bayona and Mr. B's maybe a block away. Deanie's is a good bit less expensive and is one block away with wonderful New Orleans food."