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"We had a lovely stay, staff were extremely friendly, welcoming & helpful throughout the hotel. The food at both Zest and The Fairway dinner buffet was good, we appreciated the many vegetarian options such as lasagne. Breakfast was also very good. Swimming pool was very nice and clean with good temperature for the water as well as the Sauna and Steam room. Gym was very good with many different fitness areas, free-weights, studio etc.. Inside the room, the beds were very comfy, lots of space for our luggage etc.. Only a few things to note for improvement but does not take away from our experience and would definitely come again: 1. Robes in the rooms for us to enjoy spa/swimming 2. Check in time to be earlier than 4pm although staff were very accommodating and managed to get us in earlier 3. Shower, unfortunately it is fixed making it hard to manoeuvre. "

"Rome was lovely, clean and cosy. No Noise, staff very helpful. Breakfast lovely."

"Staff were amazing. Can’t complain about anything"

"Room clean and tidy, staff helpful, convenient for the event I was attending at the NEC. Breakfast great "

"I’ve stayed at the Hampton by Hilton on Broad Street in Birmingham four or five times over the past year, and every visit has been consistently excellent. The service is always second to none the staff are attentive, friendly, and genuinely on top of everything. The rooms are clean, comfortable, and great value for the price, with breakfast included as well. The bathrooms are modern and spotless, which I really appreciate after long days of travelling. If I had to make one suggestion, it would simply be to update the TVs to newer or smart models so guests have a few more viewing options. It’s definitely not a major issue, but it’s the only thing I could think of that would elevate the rooms even further. Overall, a brilliant hotel for the price, and one I keep returning to. Highly recommend."

"Great rooms good location"

"Clean and spacious room! Nice goodies such as tea and biscuits. Comfortable bed, and even prosecco on arrival. I really enjoyed using the complimentary gym space too. Definitely would stay here again."

"Friendly helpful staff - room spotless "

"Lovely staff, good location and room was beautiful "